Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Customer Experience & Vehicle Intake Coordinator role.
Rezi rewrites your resume against Clutch Technologies Inc.'s job description. Free.
Tailor your resume to this Customer Experience & Vehicle Intake Coordinator role.
Rezi rewrites your resume against Clutch Technologies Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Customer Experience & Vehicle Intake Coordinator posting at Clutch Technologies Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Customer Experience & Vehicle Intake Coordinator posting at Clutch Technologies Inc. — free, in seconds.
About the Role
As a Customer Experience & Vehicle Intake Coordinator, you will be the face of Clutch at our Evans Location, serving as the first point of contact for customers picking up or selling vehicles. This dynamic role offers the freedom to go above and beyond to ensure every customer has a great, unique experience.
Responsibilities
- Deliver a uniquely special experience to each customer.
- Address customer needs, resolve issues, and ensure satisfaction at every touchpoint.
- Inspect vehicles, assessing cosmetic and mechanical aspects to identify potential issues.
- Accurately and efficiently complete customer paperwork.
- Take thorough notes in the customer tracking system.
- Assist other team members with various tasks as necessary.
Requirements
- High school diploma or equivalent.
- 1+ years of experience in the automotive industry is an asset.
- 2+ years of customer-facing experience.
- Comfortable driving longer distances.
- Automotive experience and a passion for cars.
- Comfortable in a fast-paced environment.
- A G Driver's License (valid in Ontario).
- 3 years of clean driver's abstract with no major infractions.
- Clean criminal background check.
- Legally authorized to work in Canada.
- Minimum of 40 hours per week, with overtime as needed.
- Work schedule includes 4 weekdays plus 1 weekend day.
Skills
- Exceptional customer service skills
- Sharp eye for detail
- Team player
Location
- Evans Location
Work Type
- Permanent Full-Time
Experience Level
- 2+ years of customer-facing experience
- 1+ years experience in the automotive industry an asset
Education Level
- High school diploma or equivalent
Salary/Compensations
- Wage: $24 per hour
Benefits
- Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1.
- Opportunity to obtain OMVIC license
- Above market health & dental benefits
About the Company
- Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience.
- Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada.
- Awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists.
- Founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island.
- Backed by world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90.
Equal Opportunity
- Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.
- If you require accommodation at any stage of the interview process, please email talent@clutch.ca.