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About the Role

The Training & Change Lead is accountable for the training and change management work on an assigned client project, ensuring alignment with project commitments and SOW requirements. This role involves advising on necessary work, staffing trainers, and ensuring content quality and innovation.

Responsibilities

Review training and change management components of the project SOW to clarify scope, deliverables, and boundaries.
Advise project leadership on the work required, including the use of existing materials and the creation of new content.
Advise on best practices for a training and enablement baseline for assigned Electric Mind staff.
Collaborate with the People team and project leadership to staff trainers according to project scope and budget.
Create, update, and maintain project-specific training and change content, including process documents, plans, guidance, enablement materials, communications, and change notes.
Ensure required content is available at the start of delivery.
Set material priorities, direction, quality bar, and innovation standards for project content.
Create and maintain reusable training resources for other Electric Mind projects when it does not jeopardize current project deliverables.
Deliver the training and change management components of the project SOW, including scheduling and managing training sessions.
Coordinate Electric Mind trainers and Control Pod contributors to meet project objectives within engagement boundaries.
Translate process and technology changes into clear guidance for delivery teams.
Maintain communication rhythms, including release notes, announcements, and reminders.
Collaborate with the client’s change management organization to provide expertise and content as defined in the project SOW.
Partner with the Process Lead, AI Engineering Lead, and PMO Lead to ensure accuracy and usability of process guidance, technical changes, and operational communications.
Capture and convert feedback into knowledge updates, training updates, communications, and reusable reference material.
Maintain a single program view across pod plans, status updates, RAID logs, and weekly rollups.
Use AI tools, templates, skills, and agents responsibly and provide feedback for improvement.
Convert delivery friction into reusable playbooks, templates, scripts, training assets, and knowledge materials.
Identify cross-pod duplication and converge on shared patterns.
Protect the distinction between AI enablement, delivery execution, and broader change management.
Escalate issues to the appropriate level (pod, Control Pod, executive, or Electric Mind leadership).
Incorporate lessons learned from current cohorts into future engagements.
Fold retro findings back into the engagement model for future cohorts.

Requirements

Coordination and stakeholder engagement across Electric Mind delivery resources, the People team, project leadership, and the client’s training and change counterparts.
Ability to review training and change management SOW components and advise on work, staffing, and content.
Ability to staff trainers with the People team and project leadership according to project scope and budget.
Ability to maintain training and change work within engagement/SOW boundaries while meeting client objectives.
Sufficient knowledge management, documentation, and content organization skills.
Ownership of quality and innovation for project training and change content.
Proficiency in change communication and stakeholder messaging.
Experience in training and enablement design for practical delivery teams.
Ability to partner with the client’s change management team within SOW-defined responsibilities.
Skills in training session planning, scheduling, facilitation coordination, and follow-through.
Clear written communication skills for guides, templates, announcements, and team instructions.
Ability to translate process and technology changes into plain-language actions.
Strong attention to consistency, source of truth, version clarity, and document hygiene.
Facilitation skills for collecting feedback and improving guidance.
Comfort using AI tools such as Cursor and Claude to complete job functions.

Skills

Training and Change Management
Statement of Work (SOW) Review
Advisory Services
Staffing and Resource Management
Content Creation and Curation
Quality Assurance
Innovation
Reusable Asset Development
Project Delivery
Change Communication
Stakeholder Management
Client Relationship Management
Process Improvement
AI Tools (Cursor, Claude)
Knowledge Management
Documentation
Facilitation
Written Communication
Program Management
Risk Management (RAID logs)
Feedback Implementation

Location

Remote

Work Type

Full-time

Experience Level

Mid-level

About the Company

Electric Mind is a fast-growing, AI-native advisory and digital engineering firm.
The company blends premium strategy expertise with cutting-edge AI-centric engineering.
Electric Mind solves complex, meaningful problems for industry-leading clients.
The company values diverse talent, innovation, and true client partnership.
It offers an environment where ideas matter and impact is visible.
Electric Mind is a place for rapid growth, collaboration with exceptional teammates, and building a company with scaling capabilities and a global footprint.

Equal Opportunity

Electric Mind is committed to diversity in the workplace.
It is an inclusive employer and welcomes and encourages applications from all qualified candidates.
Applicants’ needs will be accommodated during the recruitment and selection process.