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About the Role
We are seeking Mobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites. This role requires a high level of vigilance, strong problem-solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required.
Responsibilities
- Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
- Effectively control the access to the client’s premises, examining documentation to ascertain the authenticity and authority to gain access.
- Provide monitoring functions to CCTV and alarm functions, and respond as required.
- Assist and escort visitors to their destinations within the client complex when required.
- Submit detailed reports on the discovery of issues relating to health and safety and crime to the relevant authority.
- Carry out routine search procedures in a sensitive manner to include vehicles, buildings and persons.
- Effectively deal with all incidents falling within the security remit and report all incidents to the relevant authority.
- Provide a locking service as required, locking doors and gates as required by the client.
- Provide a point of contact and information centre to staff and visitors.
- Attain first aid qualifications to meet Company requirements under health and safety regulations.
- Maintain a log of all visitors, incidents and any other records that may be required by the client.
- Maintain the client's key safe to issue and record all movements of keys within the client's premises.
- Identify suspicious persons and actions and report such circumstances.
- Locking and unlocking premises.
- Responding to alarms.
- Conducting site patrols.
Requirements
- Full UK Manual Driving Licence (no more than 3 points)
- SIA Door Supervisor Licence
- Previous experience in a mobile security role (preferred but not essential)
- Strong customer service and communication skills
- Ability to think quickly and solve problems under pressure
- Positive attitude towards people and challenges
- Ability to work independently and respond flexibly to different locations
- Physically fit for the environment of the workplace.
- Always of smart appearance whilst representing the company image.
- Punctual in attendance.
- Able to work with minimal supervision.
- Proficient with mobile phone technology.
Skills
- Interpersonal skills
- Clear communication
- Observation
- Accurate recording of incidents
- Mobile phone technology proficiency
- Customer service
- Communication
- Problem-solving under pressure
- Flexibility
Location
- Central London (van based in Eltham)
Work Type
- Full-time
Experience Level
- Previous experience in a mobile security role (preferred but not essential)
Education Level
- SIA Door Supervisor Licence
Salary/Compensations
- £14.85 per hour
Benefits
- Company vehicle provided for patrols
- Financial support for SIA Licensing and renewals
- Company Pension Scheme
- Life Assurance benefits
- Employee referral scheme
- Career progression, training, and development opportunities
- Discounted gym memberships
- Savings at major retailers and travel providers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to a 24/7 Employee Assistance Programme
- Uniform
- Cycle to Work Salary Sacrifice scheme
- In-house Training Academy
- Leadership Development Programme
- Online eLearning and development programmes
- In-house Mental Health Team
- Wellbeing Platform
- MIND Workplace Wellbeing Silver Award holder
About the Company
- Ward Security provides security services solutions to a range of UK businesses.
- Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more.
- With over 1500+ of our amazing people operating nationally.
- We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Equal Opportunity
- At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
- We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
- As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
- We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
- We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.