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About the Role
As an Associate Client Manager, you will be part of a team of experienced industry insights experts focused on delighting clients by supporting informed business decisions through the delivery of analysis and insights on industries, markets, and consumers using NIQ data and tools. You will also be responsible for strong execution of the Service Model and guiding/coaching junior members.
Responsibilities
- Work as a master of proprietary NIQ tools and metrics to help solve clients' business questions.
- Work closely with CS Consultants to transform customer experience.
- Independently respond to field business questions during briefing sessions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story.
- Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations.
- Prepare and present insights/recommendations using SCQA and AP efficiently.
- Drive customer satisfaction through analyses and delivery of relevant and impactful insights.
- Identify revenue leads independently and partner with AD to convert these into revenue opportunities.
- Execute strongly based on the service model.
- Take initiative to remove roadblocks.
- Lead by example, guide, and coach junior members.
- Champion an initiative within the business unit and provide guidance to peers, accountable for delivering as per the KPI.
- Lead Thought Leadership Projects.
- Ensure client briefing is received as per the briefing form with all areas filled and ask questions to probe and understand the real issue.
- Guide and support juniors in client briefing.
- Ensure briefing document is received from in-market with all areas complete and ask in-market teams for clarity.
- Guide and support juniors to complete briefing documents.
Requirements
- 3+ years of industry experience in the CPG industry and/or related sales, category management, market research.
- Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
- Proficiency in pulling, analyzing, and incorporating all relevant NIQ data sources (RMS, Homescan, Omni, Spectra, etc.).
- Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks to drive usage.
- Ability to coach others in data analyses and working with NIQ tools.
- Curious person who likes building stories based on data to answer questions.
- Strong analytical mind and excellent numerical skills.
- Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
- Excellent command of both written and spoken English.
- Digital savvy and fast learner of concepts/tools/analyses.
Skills
- NIQ tools and metrics
- Data analysis
- Client relationship management
- Presentation skills
- Lead generation
- Microsoft Excel
- Microsoft PowerPoint
- Google Sheets
- Google Slides
Location
- White Plains, NY
Work Type
- Hybrid
Experience Level
- Associate
Education Level
- Masters’s degree a plus
Salary/Compensations
- $80,300 - $84,000
Benefits
- Flexible working environment
- Comprehensive health insurance
- Industry-leading parental leave
- Life insurance
- Education support
- Comprehensive healthcare plan (medical, Rx, dental and vision)
- Flexible spending accounts and Health Savings Account (including company contributions)
- Life and AD&D insurance
- 401(k) retirement plan including company matching contributions
- Disability insurance
- Tuition Reimbursement
- Discretionary paid time off program
- 11 paid holidays
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About the Company
- NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
- In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
- With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
- NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
Equal Opportunity
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve.
- We believe that embracing a wide range of perspectives drives innovation and excellence.
- All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
- We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.