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About the Role
The MTU Coordinator / Grief Counselor provides immediate trauma support, community engagement, and access to resources following violence or community crises. The role serves as a visible, accessible, and compassionate presence throughout Staten Island while supporting the emotional and logistical needs of community members. The position helps maintain the Mobile Trauma Unit as a peaceful and welcoming space for healing and connection, working as part of a trauma-informed team and collaborating with city agencies.
Responsibilities
- Provide crisis intervention, grief counseling, and trauma-informed support following community incidents.
- Coordinate and deliver mobile trauma response services across Staten Island.
- Connect individuals and families to mental health, social services, and community resources.
- Conduct outreach and build relationships with community partners, including youth organizations and faith-based groups.
- Maintain accurate documentation, track outcomes, and submit required reports.
- Support program operations, including data tracking and compliance with agency standards.
- Participate in trainings, community meetings, and strategic planning initiatives.
- Work flexible hours, including evenings and weekends, based on community needs.
Requirements
- Bachelor’s degree in Social Work, Psychology, Public Health, or a related field required (Master’s preferred).
- 1 year of experience providing counseling, preferably in trauma-informed or grief support settings.
- Experience working with underserved or high-need communities preferred.
- Strong crisis intervention, communication, and de-escalation skills.
- Ability to work independently in a mobile, community-based environment.
- Proficiency in Microsoft Office and data reporting systems.
- Commitment to community healing, restorative practices, and cultural competence.
- Ability to travel locally and work outdoors as needed.
Skills
- Crisis intervention
- Grief counseling
- Trauma-informed support
- Community engagement
- Resource connection
- Outreach
- Relationship building
- Documentation
- Data tracking
- Reporting
- Program support
- Compliance
- Training participation
- Community meeting participation
- Strategic planning
- Flexible hours
- Microsoft Office proficiency
- Data reporting systems proficiency
- Restorative practices
- Cultural competence
- Local travel
- Outdoor work
Location
- Staten Island, NY
Work Type
- Mobile
- Community-based
- Flexible hours
- Evenings
- Weekends
Experience Level
- 1 year of experience
Education Level
- Bachelor’s degree
- Master’s degree preferred
Salary/Compensations
- USD $24.03 - USD $24.03 /Hr.
About the Company
- The Staten Island Workforce1 Career Center is partnering with the Central Family Life Center (CFLC) to find qualified candidates for a Mobile Trauma Unit (MTU) Coordinator / Grief Counselor in Staten Island, NY.
- CFLC is a nonprofit organization dedicated to improving the lives of Staten Island residents through programs that promote well-being, equity, and community healing.
- For 30 years, CFLC has served children, seniors, at-risk youth, families, and other vulnerable populations while working to reduce health disparities and promote equity, diversity, inclusion, and community well-being.