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About the Role
As a Residential Drain Technician at Radiant, you’ll work independently in the field diagnosing and resolving drain issues in customers’ homes. You’ll be trusted to assess problems, recommend the right solutions, and complete quality repairs while delivering an excellent customer experience. This role is ideal for someone who’s confident working on their own, enjoys troubleshooting, and knows how to clearly explain options to homeowners.
Responsibilities
- Diagnose and resolve drain issues in customers' homes
- Assess problems
- Recommend solutions
- Complete quality repairs
- Deliver an excellent customer experience
Requirements
- A valid apprentice plumber card (must have endorsement)
- Valid driver’s license with no major violations within the last 3 years
- Ability to use an iPad and ServiceTitan software
- Strong customer service skills
- Ability to diagnose drain issues
- Ability to confidently present repair options to customers
Skills
- Troubleshooting
- Customer service
- Diagnosis
- Repair
Location
- Austin
Work Type
- Full-time
Salary/Compensations
- Hourly plus commission
Benefits
- Medical, Dental & Vision Insurance
- Pet Insurance
- 401(k) with 4% company match
- PTO, Paid Holidays, Paid Wellness Time
- Company-provided truck, phone, iPad, and uniforms
- Employee discounts
- Tool program
- Continuous education
About the Company
- Since 1999, we’ve been Austin’s bold and quirky solution for all things plumbing and air conditioning.
- We don’t just stand out—we shine!
- From memorable service to a fun-loving company culture, we’re a team that has your back (and yes, we mean it).
- Ready to take your career to the next level?
- Don’t let your future swirl down the drain—apply today and join the best in the business!