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About the Role

We are seeking a Web Experience Visual Designer to enhance the Chime.com web experience. This role involves driving the visual direction and execution of user-centered design solutions, informed by data and consumer insights, adhering to accessibility and web UX best practices, focusing on performance journeys, and maintaining brand integrity. You will lead cross-functional design initiatives and mentor designers and writers, collaborating closely with marketing, product, content, and engineering to create intuitive, engaging, and high-performing web journeys that align with user and business objectives.

Responsibilities

Lead Visual and Experience design for high-impact web projects, from concept to implementation, including responsive page design, navigation systems, conversion flows, and content frameworks.
Translate complex business and product requirements into user-friendly, accessible, and visually compelling experiences.
Collaborate cross-functionally with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive, goal-oriented web experiences.
Drive the use of design systems and component libraries to ensure consistency and scalability across platforms.
Champion UX best practices and accessibility standards (WCAG/AA) across all web initiatives.
Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions.
Mentor junior designers and content specialists, helping evolve the team’s craft and strategic thinking.
Contribute to the development and evolution of UX/UI standards, design principles, and collaborative processes.
Stay current on web trends, design tools, and industry innovations to continuously push creative and technical boundaries.

Requirements

5+ years of experience in visual or product design, with a focus on web and responsive platforms, preferably with a B2C/D2C services company.
Strong portfolio showcasing thoughtful interaction design, visual design, and end-to-end user flows.
Expertise in Figma and proficiency with design systems, component libraries, and modern collaboration tools.
Deep understanding of UX methodologies, content strategy, accessibility (WCAG/AA), and human-centered design.
Experience in developing multi-media, dynamic, and engaging web experiences.
Excellent communication and storytelling skills to articulate design decisions across levels and disciplines.
Experience working in agile, cross-functional teams with iterative design and development cycles.
Highly proactive, self-directed, and comfortable managing multiple projects in a fast-paced environment.
Understanding and familiarity of leading relevant AI tools.

Skills

Visual Design
Web Experience Design
User-Centric Design
Data-Informed Design
Consumer Insights
Accessibility
Web UX Best Practices
Performance Optimization
Brand Integrity
Cross-functional Collaboration
Design Systems
Component Libraries
Figma
UX Methodologies
Content Strategy
WCAG/AA Standards
Human-Centered Design
Agile Methodologies
AI Tools

Location

Onsite

Work Type

Full-time
Hybrid

Experience Level

5+ years

Salary/Compensations

$116,000.00 - $160,000.00

Benefits

Bonus
Competitive equity package
Backup child, elder, and pet care
Subsidized commuter benefits
Comprehensive health, financial, and wellbeing benefits
Generous vacation policy
Company-wide paid days off
1% of time off to support local community organizations
Annual wellness stipend
Up to 22 weeks of paid parental leave for birthing parents
12 weeks of paid parental leave for non-birthing parents
Access to family planning reimbursement

About the Company

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

Equal Opportunity

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.