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About the Role
Serves as a point of contact for resident interactions on site, assisting with administrative and coordination tasks for move-in, resident requests, renewals, move-outs, transfers, and evictions.
Responsibilities
- Promotes positive, proactive customer interactions to ensure the highest quality resident experience.
- Solves resident relations issues in a timely manner and accurately records all relevant information.
- Assists residents with the move-in and move-out process.
- Supports and ensures timely input, proper use, and full utilization of property management software systems, including training new and existing employees.
- Performs resident retention calls and assists with the renewal paperwork process.
- Assists with achieving financial goals through closing renewals and transfers, participating in leasing goals, and communicating community value.
- Processes resident applications, lease documents, and related paperwork.
- Performs community inspections to ensure aesthetics meet company expectations and assists with intake and input of work orders.
Requirements
- 1 - 2 Years of customer service experience (preferred).
- <1 Year of basic accounting fundamentals experience (preferred).
Location
- The Bellslip - 1 Bell Slip
Work Type
- Full-time
Education Level
- High school diploma / GED
Salary/Compensations
- Commensurate with Experience
- $21.30 - $29.82 hourly
Benefits
- Full benefits package
- Generous paid time off
- 401(k) with company match
- Growth and advancement opportunities
- Lucrative referral bonus program
- Associate rental discount
About the Company
- Brookfield Properties offers a diverse portfolio of residential living options catering to various life stages, all characterized by unparalleled quality, service, and support.
Equal Opportunity
- Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.
- Drug free workplace
- We are proud to create a diverse environment and are proud to be an equal opportunity employer.