Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Celito Communications's job description. Free.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Celito Communications's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Celito Communications — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Celito Communications — free, in seconds.
About the Role
We are seeking a senior Account Manager to own and grow a book of business by proactively identifying expansion opportunities within existing clients. This role involves driving upsell and cross-sell initiatives across various services while also managing renewals and ensuring client satisfaction.
Responsibilities
- Map every account, including stakeholders, contract terms, technology footprint, and whitespace.
- Build an expansion pipeline and proactively pursue opportunities.
- Manage the full expansion cycle: discovery, proposal, negotiation, and signature.
- Partner with the Sales Architecture team for technical validation.
- Build relationships with decision-makers across key accounts.
- Lead structured Quarterly Business Reviews (QBRs) for key accounts.
- Own net revenue retention for the assigned book of business.
- Manage contract timelines, client satisfaction, and competitive threats for renewals.
- Lead renewal negotiations through to signature.
- Act as the client's internal advocate, coordinating with Operations, Provisioning, and Support.
Requirements
- 5+ years of B2B account management or full-cycle sales experience.
- Proven track record of growing existing accounts through expansion quota, net revenue retention ownership, or a comparable measure.
- Strong account-planning skills, including whitespace analysis, consultative selling, negotiation, renewal management, and CRM forecasting.
- Based in the Raleigh area.
- Ability to work from the Raleigh office and conduct regular on-site client visits across the Triangle.
Skills
- Account Management
- Client Growth
- Client Retention
- B2B Sales
- Upselling
- Cross-selling
- Proposal Building
- Negotiation
- Relationship Building
- Quarterly Business Reviews (QBRs)
- Net Retention
- Renewal Management
- Consultative Selling
- Whitespace Analysis
- CRM Forecasting
Location
- Raleigh, NC
Work Type
- In-office
- Client visits
Experience Level
- Senior
Salary/Compensations
- Competitive base salary plus commission
- OTE discussed during the interview process
About the Company
- Celito offers connectivity, VoIP and telephony, managed IT, and data center services.