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About the Role
The Case Manager, Outreach will provide case management services to individuals experiencing homelessness, some with mental illness and/or substance use disorders, to assist them in transitioning to permanent housing. This position operates on a 35-hour work week.
Responsibilities
- Provide direct services to a caseload of approximately 25 clients, including assessments, benefits assistance, and other services to support housing and recovery goals.
- Conduct psychosocial evaluations.
- Connect clients to psychiatric services.
- Connect clients to medical treatment and substance use treatment facilities.
- Obtain identification, public benefits, and other applicable income sources for clients.
- Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
- Prepare documentation for housing applications.
- Assist and counsel clients in obtaining permanent housing.
- Maintain record keeping in compliance with agency and governmental standards.
- Intervene in crisis situations.
- Escort clients to appointments when needed.
- Provide assistance with self-administration of medication upon training.
- Perform other related duties as assigned.
Requirements
- Bachelor’s Degree or equivalent work experience.
- Two years of experience working with homeless adults and substance abuse issues preferred.
- Experience with harm reduction and motivational interviewing techniques strongly preferred.
- Valid NY, NJ, CT, or PA driver’s license with a good driving record.
- Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
- Excellent writing and communication skills.
- Bilingual Spanish/English is preferred.
Skills
- Harm reduction
- Motivational interviewing
- Microsoft Word
- Microsoft Excel
- Computer proficiency
- Writing skills
- Communication skills
Location
- New York City
- Upstate New York
- Connecticut
Work Type
- Full-time
Experience Level
- Two years of experience working with homeless adults and substance abuse issues preferred
Education Level
- Bachelor’s Degree or equivalent work experience
About the Company
- Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut.
- Supportive housing is a proven and cost-effective solution to chronic homelessness.
- Breaking Ground's programs and services help people experiencing street homelessness to come indoors.
- Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Equal Opportunity
- EOE/M/F/Vet/Disabled