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About the Role

Hiatus Day Spa + Med Spa is seeking experienced Spa General Managers to lead a location for a Texas-proud brand with nearly two decades of success and exciting growth ahead. This role is ideal for entrepreneurial leaders who love running a business and developing people, with a passion for wellness, hospitality, and exceptional guest experiences.

Responsibilities

Take ownership of your spa’s revenue growth, profitability, and operational performance
Monitor and drive KPIs including membership growth, retail sales, guest retention, and service utilization
Use financial insights and daily reporting to guide strategic business decisions
Manage budgets and optimize profitability while maintaining exceptional guest experiences
Partner with Med Spa leadership to expand and elevate aesthetics services
Collaborate with brand partners to host retail and wellness events
Inspire, coach, and develop a high-performing spa team
Lead Front Desk, Guest Experience, and Service Provider teams
Build a culture of accountability, collaboration, and career growth
Partner with the Talent Acquisition team to recruit top talent
Ensure staffing levels meet guest demand and support revenue goals
Mentor team members and develop future leaders within the organization
Champion “The Hiatus Way” guest experience
Ensure every guest receives personalized, results-driven services and expert recommendations
Drive membership growth and guest loyalty
Respond to guest feedback and continuously improve the guest journey
Maintain a spa environment that is beautiful, welcoming, and aligned with brand standards
Oversee daily spa operations including staffing, scheduling, payroll, and inventory
Execute operational SOPs and maintain consistent brand standards
Ensure compliance with industry regulations and company policies
Maintain exceptional cleanliness, organization, and operational flow

Requirements

2+ years management experience in spa, wellness, hospitality, or retail leadership
Proven track record of leading teams and driving business performance
Strong financial acumen and ability to manage KPIs and P&L
Passion for wellness, hospitality, and guest service
Ability to work a flexible schedule including evenings and weekends
Must be authorized to work in the United States

Skills

Leadership
Business Development
Team Development
Revenue Growth
Membership Growth
Guest Loyalty
Data Analysis
KPI Management
Financial Acumen
Budget Management
Operational Excellence
Guest Experience Management
Talent Acquisition
Staffing
Scheduling
Payroll Management
Inventory Management
Compliance
Brand Standards

Location

Texas

Work Type

Full-time
In person

Experience Level

Management

Salary/Compensations

$75,000 – $100,000 (Salary + Performance Bonus)

Benefits

Medical, dental, and vision insurance
401(k) retirement plan
Paid Time Off
Complimentary Hiatus Membership
Retail and service discounts
Advanced leadership training and development
Career growth opportunities within a growing Texas wellness brand
Opportunities to lead new spa openings and expanding locations

About the Company

For nearly 20 years, Hiatus Day Spa + Med Spa has been redefining modern wellness in Texas.
What began as a single spa has grown into one of the most recognized day spa and med spa brands in the state, with 12 locations and more than 12,000 loyal members statewide.
Our mission is simple: make regular self-care accessible so guests can relax, recharge, and repeat.