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About the Role
Strategically and effectively supporting the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback. Being a role model and leading a team to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency. Driving success by proactively managing team performance, provide development and succession planning opportunities.
Responsibilities
- Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements
- Providing reports on productivity and other performance indicators to management
- Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution
- Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring their consistent and compliant application
- Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership
- Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders
- Maintaining good working relationships with all DO & CO family members
- Taking responsibility for all your actions, support your team, and celebrate successes as a family
- Communicate and updates the status reports to upper management
- Solve workplace challenges or conflicts
- Trains employees for their role
- Managing shift plans, tracker
- Supervising in the Dry stores department, knowledge of every station
- Able to handle queries, complete the required reports and paperwork
- Able to manage the entire shift
Requirements
- Understanding of functional and departmental goals as well as overall DO & CO business strategy
- Forward, strategic thinking leader always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (Ensure OTIF performance is maintained)
- Confidence in leading a team, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
- Passion for high-end cuisine, love for food and motivation to deliver exceptional service
- Well presented, professional individual with a can-do, positive attitude that indulges in team success
- The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies in order to gain optimal results
- Meticulous attention to detail and data driven with the ability to influence and educate
- Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
- You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
- Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands-on approach
- Previous experience in a similar role or experience within a fresh food industry related sector
- Highly proficient in excel with excellent working knowledge of reporting
- Previous flight catering system knowledge
- Good working knowledge of KPI’s and financial awareness
- Flight handling in Dry Stores area
Skills
- Excel
- Reporting
- Flight catering system knowledge
- KPI’s
- Financial awareness
- Flight handling
- Leadership
- Problem-solving
- Communication (written and verbal English)
Location
- On-Site
Work Type
- Full-time
Experience Level
- Previous experience in a similar role
- Previous experience within a fresh food industry related sector
Salary/Compensations
- Competitive salary
Benefits
- Refer a Friend Scheme
- On-Site Free Meals
- In-house training opportunities
About the Company
- Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated.
- Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers.
- We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
Equal Opportunity
- DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status