Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Trust & Safety Lead (Technical) (f/m/d) role.
Rezi rewrites your resume against Good Hood GmbH / nebenan.de's job description. Free.
Tailor your resume to this Trust & Safety Lead (Technical) (f/m/d) role.
Rezi rewrites your resume against Good Hood GmbH / nebenan.de's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Trust & Safety Lead (Technical) (f/m/d) posting at Good Hood GmbH / nebenan.de — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Trust & Safety Lead (Technical) (f/m/d) posting at Good Hood GmbH / nebenan.de — free, in seconds.
About the Role
Your mission is to keep our users safe by building technical safeguards into the platform and API, developing product features for user protection, and collaborating with the Community Management team. You will prioritize security, anticipate potential attacks, and design user-centric safety features.
Responsibilities
- Build safety into the platform by designing and implementing technical safeguards in our API and backend, including abuse detection, rate limiting, verification checks, and signals for early detection of fake accounts and scams.
- Ship user-facing safety features such as reporting flows, warnings on suspicious messages, blocking and privacy controls, and safer default settings.
- Threat-model new features before they ship by identifying potential abuses and designing corresponding friction and detection mechanisms.
- Lead the response to security incidents, including deciding on actions and closing vulnerabilities.
- Evaluate and integrate third-party solutions for problems like content scanning, and build custom solutions for unique challenges.
- Collaborate with Community Management to build tooling and standards for moderation, ensuring efficient handling of high-risk cases and consistent outcomes.
- Translate moderation insights into product and platform improvements, and leverage platform signals for better moderation decisions.
- Own platform-side obligations under the Digital Services Act and GDPR, including notice and action, statements of reasons, complaint mechanisms, and transparency reporting, ensuring evidence is audit-ready.
- Measure safety performance, including the amount of harm reaching users, response speed, and decision accuracy.
Requirements
- Several years of experience building and operating production web platforms, ideally with a focus on trust & safety, anti-abuse, fraud prevention, or application security.
- Solid Ruby on Rails experience in production, or demonstrated ability to quickly learn and master new languages and their ecosystems.
- Strong SQL skills and a deep understanding of database behavior to identify abuse patterns.
- Firm grasp of client-server architecture, including client trust limitations, risk assessment, and API failure modes under attack.
- Infrastructure fluency in AWS, logging, observability, and queues, with the ability to reason about systems under attack.
- A security-first mindset, including instinctual threat modeling, probing feature abuse potential, and staying current on social network attack vectors.
- A user- and product-centric view, with an understanding of how safety impacts the user interface and comfort in shipping or shaping frontend features (React and TypeScript).
- Ability to work effectively with non-engineers (moderators, product, legal), explaining technical risks clearly and integrating moderation insights into code.
- Strong judgment under pressure, balancing user safety and freedom, and making quick decisions when users are at risk.
- Proficiency in using AI deliberately as leverage, directing and reviewing generated code for production quality.
- Excellent English skills for international team collaboration.
Skills
- Ruby on Rails
- SQL
- AWS
- Logging
- Observability
- Queues
- React
- TypeScript
- Threat modeling
- Incident response
- Offensive security
- Content scanning
- AI code generation
Location
- Berlin-Kreuzberg
Work Type
- Hybrid
- Office
- Remote
Experience Level
- Several years of experience
Benefits
- Hybrid work model
- SpenditCard with 35 Euros per month
- 30 days of vacation per year
- Possibility of workation models
- Sabbatical option
- Regular events (yoga, Lunch & Learn sessions)
About the Company
- nebenan.de connects real neighbours under their real names, prioritizing user safety.
- We are creating a product with real added value for the community.
- We are a social startup.