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About the Role
The Senior Manager, People Operations APAC leads People Operations services across the Asia Pacific region, ensuring a consistent, compliant, and employee-focused experience. This role partners with HR, finance/payroll, HR technology, and business leaders to drive operational excellence, service delivery, process standardization, technology adoption, and continuous improvement.
Responsibilities
- Drive the design, development, sustainment, and continuous improvement of People Operations function in APAC in partnership with global People Operations teams.
- Lead People Operations service delivery across APAC, ensuring high-quality support for employees, managers, and HR partners.
- Oversee employee lifecycle processes including onboarding, job changes, leave administration, organizational changes, and offboarding.
- Manage HR inquiry and case management operations (Tier 0-2), ensuring timely and effective resolution of employee and manager requests.
- Ensure compliance with labor regulations, company policies, data privacy requirements, and operational controls across the region.
- Monitor service delivery metrics, operational performance, and employee feedback to drive continuous improvement.
- Build strong partnerships with HR business partners, centers of excellence, payroll, finance, IT, legal, and business leaders.
- Lead, coach, and develop a high-performing regional People Operations team.
Requirements
- Bachelor’s degree in human resources, Business Administration, or a related field.
- 8+ years of experience in HR operations, shared services, people operations, or related HR fields.
- Experience leading people and teams in a regional/multi-country environment.
- Strong knowledge of employee lifecycle administration and HR service delivery processes.
- Strong communication and stakeholder management skills.
- Familiarity with setup and functioning of core HR systems, preferably Workday.
- Experience managing service-level performance, operational controls, and process governance.
- English fluency (C1).
- Experience supporting multiple countries across Asia Pacific.
- Operating in multinational organizations with 5,000+ employees.
- Experience with ServiceNow HRSD or similar case management platforms.
- Facilitation / leadership of kaizen, lean or process excellence.
- Implementation of automation, workflow optimization, and digital HR solutions.
- Experience supporting organizational change, acquisitions, or large-scale business transformations.
- Other major regional language proficiency (e.g., Chinese, Japanese, Hindi, Thai, Indonesian/Malay, Korean).
Skills
- Service Delivery Excellence
- Regional People Leadership
- Continuous Improvement
- Data & Operational Insight
- Stakeholder Partnership
- Compliance & Risk Management
Location
- APAC
Work Type
- Global operating model
- Full-time
Experience Level
- Senior Manager
- 8+ years of experience
Education Level
- Bachelor’s degree
About the Company
- Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.
- Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.
- An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.
- Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.