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About the Role
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft, making us the financial technology platform of choice. We create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Responsibilities
- Provide a welcoming environment for all visitors and staff
- Serve as the primary contact for all office-related inquiries
- Collaborate with IT, Onboarding, Events, Marketing, HR, and other teams to ensure alignment on office needs, changes, growth, and atmosphere
- Coordinate with Employee Branding & Marketing teams for external event organization
- Support internal teams in providing access and assistance for various visitor experiences, including candidate interviews, client visits, global visitors, and trainings
- Act as the main point of contact for building management, coordinating maintenance, repairs, and documentation
- Liaise with Security and IT to ensure compliance with on-site security management, emergency preparedness, and visitor management
- Collaborate with regional Workplace Managers to support regional workplace needs and ensure a seamless experience across Adyen offices
- Manage existing suppliers and identify new ones as needed
- Coordinate CSR activities and encourage involvement from other office members through a committee
- Partner with local leadership to plan and execute team-building events, offsites, and office celebrations
- Work with the Workplace Project Team to manage office space/infrastructure planning, including moves, additions, and changes to workstations
- Assist HR with remote onboarding sessions and send out anniversary/care packages
- Act as the Health Officer (衛生管理者) for Adyen
- Source and manage office discount schemes
- Process incoming mail and invoices, including translation when necessary, and forward to appropriate teams
- Provide ad hoc administrative support as required
Requirements
- 5+ years of working experience
- Experience as a Workplace/Office Manager in an office with a minimum of 50 employees
- Fluent in Japanese with business proficiency in English
- A support-oriented mindset with a passion for problem-solving
- Strong partnership skills and effective communication abilities across all organizational levels
- Strong project management skills with the ability to manage multiple projects simultaneously
- Experience with general technical/electrical building knowledge is preferred
- Possession of a Class 1 or Class 2 Health Supervisor's license (衛生管理者) is advantageous
Skills
- Tech-savvy
- Organizational skills
- Communication skills
- Project management
- Problem-solving
- Adaptability
- Teamwork
- People skills
- Service-oriented mindset
Location
- Tokyo
Work Type
- Office-first
- In-person collaboration
Experience Level
- 5+ years
About the Company
- Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
- At Adyen, everything we do is engineered for ambition.
- For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.
- We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.
- Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Equal Opportunity
- Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum.
- Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
- No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
- Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply.
- We look forward to your application!