Case Manager at The Southeastern Council on Alcoholism and Drug Dependence, Inc. | CT, US | Rezi

Case Manager at The Southeastern Council on Alcoholism and Drug Dependence, Inc.

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About the Role

We are seeking a compassionate and resourceful Case Manager to provide client placement, referral, and discharge planning services — connecting individuals with the resources, support, and care they need to achieve lasting recovery.

Responsibilities

  • Interview clients, complete intake information, review records, and confer with other professionals to evaluate client needs and circumstances
  • Use motivational interviewing to coach and empower clients toward positive outcomes
  • Refer clients to other support services as needed, including medical evaluation and treatment, social services, and employment services
  • Use professional judgment, in conjunction with assigned providers, to plan, develop, and implement effective intervention plans that support a continuum of care and the most positive clinical outcomes
  • Assist clients with treatment plan objectives through exploration of problems, examination of attitudes and feelings, consideration of alternative solutions, and decision making
  • Coordinate case management needs, bringing together services, agencies, resources, and clients to assist with discharge planning and referrals
  • Provide crisis intervention services in response to clients experiencing acute emotional or physical distress
  • Provide education and information to individual clients and groups on alcohol and drug use disorders, available services, and community resources including additional treatment options and 12-step and other community-based programs
  • Meet with counseling staff and other relevant stakeholders to report on client progress and discuss and modify established treatment plans as needed
  • Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties

Requirements

  • Valid Driver's License with the ability to drive a company vehicle required
  • Ability to work both independently and collaboratively within a multidisciplinary team
  • Friendly, patient, and empathetic approach when working with clients and external partners

Skills

  • Strong communication skills
  • Strong organizational skills
  • Strong problem-solving skills
  • Experience with or knowledge of motivational interviewing preferred
  • Experience with or knowledge of crisis intervention preferred
  • Experience with or knowledge of community resource coordination preferred
  • Commitment to trauma-informed care
  • Commitment to recovery-oriented practice
  • Commitment to SCADD's values of diversity, equity, and inclusion

Location

  • New London, CT

Work Type

  • Full-time

Education Level

  • Associate's degree preferred
  • Equivalent knowledge and experience in substance abuse and community support services

Benefits

  • Competitive pay
  • Comprehensive benefits
  • Multiple Medical Plans
  • Dental & Vision Insurance
  • 403(b) Retirement Plan with 10% employer match at 1 year
  • Vacation and Sick accruals
  • 11 paid Holidays
  • 40 hours of paid Education/Training annually
  • Paid Licensure Reimbursement

About the Company

  • Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut.
  • We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.
  • Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut.
  • We believe in second chances and the power of recovery — and our case management team plays a vital role in connecting people to the resources and pathways that make recovery possible.
  • When you join SCADD, you join a team that shows up with hope, connection, and purpose.

Equal Opportunity

  • SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
  • A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.