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About the Role

The Head of Data Insights is responsible for shaping the technology direction, performance excellence, and commercial success of the Insights capability. This role collaborates with leaders and team members to improve ways of working, enhance client outcomes, and grow the business. It requires a supportive, enabling leadership style, driving change through influence and collaboration.

Responsibilities

Define the strategy and future direction of Mantel’s Insights team, considering market trends and AI's role in insights generation.
Ensure cohesive progress within the Insights team and collaboration with other teams.
Manage the commercial performance of the Insights team to meet targets.
Build collaborative relationships with leaders across Data and other domains to align capability areas with strategy.
Communicate strategy, progress, and achievements to leadership and team members.
Inform resourcing decisions and assemble project teams based on team strengths and aspirations.
Establish and nurture client relationships, providing solution advice at the Executive level.
Lead pre-sales conversations and the creation of RFPs and SOWs.
Identify strategic opportunities for improving delivery quality, such as training, technology, and common architecture.
Serve as a point of escalation for troubleshooting and issue resolution.
Identify emerging market trends and gaps in offerings to maximize client relevance.
Identify and drive the development or adoption of accelerators, IP, or solutions to improve the Data Development Lifecycle.
Align advancements with tech partners where required.
Embed advancements into team learning and development.
Role model thought-leadership through internal and external community engagement.
Develop and lead initiatives like training sessions, blog posts, and community engagement activities.
Cultivate a principle-led, collaborative environment where team members feel valued and empowered.
Provide regular feedback, coaching, and mentorship to enhance skills and performance.
Use 'Great Place To Work' results to guide people initiatives for continuous improvement.
Embrace a federated leadership approach to drive key capability initiatives.
Build future leaders by creating pathways for growth and leadership development.
Support the talent strategy and recruitment process to attract and retain high-quality team members.

Requirements

Proven experience in defining and implementing data analytics or insights strategy.
Ability to align strategy with organizational goals and commercial targets.
Ability to lead from the front in AI & Agent adoption and identify opportunities to evolve Data Insights team offerings.
Demonstrated track record of ensuring commercial performance of data teams.
Experience in pre-sales conversations, RFP and SOW creation.
Strong ability to build genuine relationships with leaders in data and other departments, as well as clients and technology partners.
Exceptional executive presence and communication skills, capable of influencing high-level stakeholders.
Experience in leading and managing data teams & fostering a supportive and high-performance environment.
Ability to identify emerging market trends and gaps in offerings.
Experience in developing and implementing innovative solutions, IP and shape successful GTM strategies.
Strong understanding of data platform technologies, data modelling techniques and insights tooling.
Experience in supporting talent strategy and building a diverse and empowered team.
Ability to drive change through influence and collaboration.

Skills

AI
Data Analytics
Insights Strategy
Commercial Performance Management
Pre-sales
RFP Creation
SOW Creation
Relationship Building
Executive Presence
Communication
Influencing
Team Leadership
Market Trend Analysis
Innovative Solution Development
Go-to-Market Strategy
Data Platform Technologies
Data Modelling
Insights Tooling
Talent Strategy
Team Building
Change Management
Collaboration

Location

Australia
New Zealand

Work Type

Hybrid

Experience Level

Leadership
Management

Benefits

My Deal program for tailored yearly plans (professional development, extra annual leave, side hustle time, etc.)
New phone, laptop & swag
Access to Mantel AI Gateway (secure platform with multiple AI models)
Dedicated monthly budget for AI experimentation
Flexible Personal Leave options
Internal opportunities across Cloud, Data, Digital, Delivery & Security
Certified Family Inclusive Workplace (flexible work, parental leave, family care, family wellbeing)

About the Company

Mantel is an Australian-owned IT Professional Services consultancy focused on emerging technology like AI, Digital, Cloud, Data & Security.
We are a fully AI-enabled technology consultancy bridging the gap between ambition and practical value delivery.
Experienced remarkable growth across Australia & New Zealand since November 2017.
Recognised as a Great Place to Work for 7 years in a row.
We hire smart, talented people and operate with a flat structure and no hierarchy, trusting individuals to get the job done based on principles.
We are committed to improving wellbeing at work through leading practices on flexible work, parental leave, family care and family wellbeing.

Equal Opportunity

We value a diverse workplace and strongly encourage people from all backgrounds and minority groups to apply.