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About the Role
Join our innovative team at Advanced Systems Group, where your technical expertise brings live, virtual, and hybrid events to life in the heart of London. As an Event Technician, you’ll play a pivotal role in the planning, coordination, and seamless execution of world-class events across our vibrant event campus. Working closely with customers, internal partners, and fellow technical specialists, you’ll support a wide range of events, ensuring every detail meets high standards of quality and professionalism. From technical set-up and broadcasting to customer engagement, your skills help shape memorable experiences.
Responsibilities
- Operate virtual event platforms using technical run-of-show requirements
- Perform live video source switching between pre-recorded material and live presenters
- Operate PTZ cameras and manage remote presenter endpoints
- Mix live audio and manage signal routing using Crestron and hardware audio mixers
- Troubleshoot audio, video, and streaming issues to ensure smooth event delivery
- Set up redundancy and backup systems as per contingency protocols
- Review and prepare creative assets for quality before the event
- Configure and manage presentation assets
- Communicate professionally and clearly with the customer’s global event team and crew members
- Deliver outstanding customer service, especially for VIP presenters before, during, and after events
- Maintain diligent event documentation using centralised ticketing systems such as Jira
- Create clear documentation and user guides for AV systems and technical processes
- Take on additional duties as required
Requirements
- 3+ years experience working in live events or broadcast environments
- High School Diploma or equivalent
- Minimum 2+ years of customer support experience in a technical environment
- Experience using GSuite
- Proficient in both macOS and Microsoft Windows Operating Systems
- Bachelor’s degree in technical production, creative media, or related field (Preferred)
- 4+ years’ technical production experience in live event or corporate settings, including configuring, operating, and troubleshooting production equipment (Preferred)
- Additional customer support experience (Preferred)
- Familiarity with Vectorworks, CAD, or similar drafting tools (Preferred)
- Previous experience in a start-up or technology-driven environment (Preferred)
- Relevant professional certifications (Preferred)
Skills
- Keynote
- Google Slides
- PowerPoint
- Google Meet
- Zoom
- StreamShark
- Crestron
- Yamaha QL1/TF1
- Ross Video
- vMix
- Blackmagic
- Quicklink
- AJA
- Clearcom
- Unilumin LED Walls
- Shure Wireless Microphones
- Vaddio PTZ cameras and controls
- macOS
- Microsoft Windows Operating Systems
- GSuite
Location
- London
Work Type
- Full-time
Experience Level
- 3+ years experience working in live events or broadcast environments
- Minimum 2+ years of customer support experience in a technical environment
- 4+ years’ technical production experience in live event or corporate settings (Preferred)
Education Level
- High School Diploma or equivalent
- Bachelor’s degree in technical production, creative media, or related field (Preferred)
About the Company
- Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners.
- From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions.
- One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services.
- Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering.
- Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.
Equal Opportunity
- Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.