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About the Role

Lead a portfolio of Business & Industry (B&I) accounts and offsite catering operations, partnering with General Managers and site leaders to deliver exceptional hospitality experiences, foster strong client relationships, and drive operational excellence. Serve as a key member of the regional leadership team, shaping strategy, building high-performing teams, and ensuring financial and service goals are achieved. This role influences multiple concepts and environments while representing the Wolfgang Puck Catering brand.

Responsibilities

Guide, support, and empower General Managers and their teams to deliver consistent, high-quality service.
Foster an inclusive, engaging team culture focused on growth, accountability, and collaboration.
Support talent development through coaching, performance feedback, and succession planning.
Build multi-unit leadership capability across your region.
Develop and maintain strong relationships with clients at all levels.
Serve as a trusted partner and escalation point for client concerns or opportunities.
Represent Wolfgang Puck Catering as a brand ambassador within your territory.
Partner with clients to ensure expectations are met and exceeded.
Oversee all assigned accounts, ensuring alignment with operational standards and brand expectations.
Promote best practices across B&I and offsite catering environments.
Ensure compliance with quality assurance, food safety, and regulatory requirements.
Monitor and enhance service delivery, guest experience, and performance metrics.
Own the financial performance (P&L) for your region.
Partner with leadership to drive forecasting, budgeting, and reporting accuracy.
Identify opportunities to grow revenue, improve profitability, and optimize cost management.
Balance short- and long-term priorities when making strategic decisions.
Contribute to regional strategy, planning, and continuous improvement initiatives.
Collaborate with sales and retention teams to support presentations, negotiations, and account transitions.
Share insights, mitigate risks, and align on priorities with regional peers.
Help shape the culture of the region alongside senior leadership.

Requirements

Experience leading multi-unit operations in foodservice, hospitality, or catering environments.
Exposure to Business & Industry accounts and/or offsite catering operations is highly valued.
Demonstrated success managing financial performance, including budgeting and P&L oversight.
Experience developing teams, coaching leaders, and building talent pipelines.
Strong client relationship and stakeholder management skills.
Collaborative and inclusive leadership style.
Comfortable navigating a dynamic environment and making thoughtful, timely decisions.
Strong communication skills, with the ability to influence and build trust.
Organized, adaptable, and able to balance multiple priorities.
Proficiency with Microsoft Office tools.
Willingness and ability to travel regularly within the region.

Skills

Hospitality
Catering
Business & Industry accounts
Offsite catering
Financial performance management
Budgeting
P&L oversight
Team development
Coaching
Talent pipeline building
Client relationship management
Stakeholder management
Leadership
Communication
Influencing
Trust building
Organization
Adaptability
Prioritization
Microsoft Office

Location

Regional travel required

Work Type

Full-time

Experience Level

Multi-unit operations leadership

Education Level

Degree in hospitality, business, or related field—or equivalent practical experience

Salary/Compensations

$155,000 - $165,000

Benefits

Bonus Plan
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

About the Company

At Wolfgang Puck Catering, great careers are crafted the same way great food is — with passion, intention, and the right people around you.
We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table.
Through mentorship, real development, and a clear path to leadership, we're committed to your journey — not just your job title.
Come be part of something that challenges and champions you in equal measure.
Wolfgang Puck Catering is a member of Compass Group USA.

Equal Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening.