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About the Role
This position provides technical pre-sales support and works closely with the Sales team to drive customer success and business growth.
Responsibilities
- Ensure products are thoroughly developed, tested, and refined before launch to meet quality standards and perform as intended.
- Support marketing initiatives by providing product expertise and contributing to promotional materials.
- Develop and maintain sales materials, including presentations, datasheets, technical documentation, solution briefs, and case studies.
- Conduct product and solution training sessions for Sales teams and channel partners.
- Establish customer support systems for handling inquiries, providing technical assistance, and addressing customer issues.
- Coordinate order processing, service provisioning, and customer onboarding activities.
- Gather customer feedback, market intelligence, and competitive insights to support product improvements.
- Assist in ensuring compliance with licensing requirements, contractual obligations, and regulatory standards.
Requirements
- Bachelor’s Degree in Business Management, Marketing, Computer Science, Information Technology or related discipline.
- 3+ years of experience in IT B to B sales.
- Strong understanding of the Internet ecosystem, CDN, Cloud Security, OTT/Media solutions, Cloud infrastructure, Managed Hosting, Edge Computing and/or Cloud Computing services.
- Ability to translate technical concepts into business value for customers.
- Strong problem-solving and analytical skills.
- Business-level English and Mandarin communication skills are preferred.
Location
- Tokyo, Japan
Work Type
- Hybrid
- Full-Time
Experience Level
- 3+ years of experience in IT B to B sales
Education Level
- Bachelor’s Degree in Business Management, Marketing, Computer Science, Information Technology or related discipline.
About the Company
- CDNetworks is a global-leading Content Delivery Network and Edge Service provider with over 20 years of experience.
- We deliver integrated cloud and edge computing solutions with speed, low latency, security, and reliability.
- Our customers benefit from diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services.
- Founded in 2000, CDNetworks has 14 global offices and 10 R&D centers.
- Our goal is to provide the fastest and most secure digital experiences for internet users worldwide.
- We emphasize professional and personal growth for our team members.
- We seek passionate, learning-oriented, and result-driven individuals.