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About the Role
As a seasonal Client Service Professional/Receptionist, you will inspire people to make confident, informed decisions about their lives, careers, and money, while building strong client relationships. You will focus on wowing clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Requirements
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
- Ability to work flexible schedule and/or in multiple locations
Work Type
- Seasonal
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 - $19.00/Hr.
About the Company
- This office is an independently owned and operated franchise office operating under an agreement with H&R Block.
- Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
- The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block.
- All questions should be made directly to the franchisee.