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About the Role
As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services with no prior tax experience required. With training and support, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. This role is in-person at a local H&R Block tax office.
Responsibilities
- Meet with clients to gather information and understand their tax situation
- Prepare complete and accurate tax returns with training and support from experienced teammates
- Explain tax information clearly and provide recommendations in a way clients can easily understand
- Identify tax savings opportunities and recommend relevant products and services
- Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
- Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach
Requirements
- Successful completion of the H&R Block Income Tax Course
- Experience interacting with customers or clients in a service-oriented environment
- Strong communication skills, including explaining information clearly and asking questions to understand needs
- Problem-solving skills, including organizing information and identifying solutions
- Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
- High school diploma / GED/ equivalent
Location
- ROCHESTER NY
Work Type
- In-person
- Seasonal
- Full-time
- Part-time
Education Level
- High school diploma / GED/ equivalent
Salary/Compensations
- $14.45 - $18.00/Hr.
Benefits
- Medical and prescription drug coverage
- H&R Block Retirement Savings Plan (401(k) Plan)
- Employee Assistance Program
- (virtual) fitness center programs
- Associate discount program
- Business Travel Accident Insurance
- Associate Tax Prep benefit
About the Company
- At H&R Block, our purpose is to provide help and inspire confidence in our clients and communities everywhere.
- For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
- We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.