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About the Role

This role is a hands-on, on-the-tools position focused on the rebuild of Mercer Super's Public Website and the continuous development of their Member and Adviser Portals. It sits at the intersection of digital production, platform capability, and technical delivery, ensuring digital channels are built and enhanced efficiently and in alignment with Adobe Experience Manager (AEM) best practices.

Responsibilities

Partner with Digital Product and business stakeholders to understand design, customer, and content architecture requirements for the Public Website rebuild and broader digital roadmap.
Support authoring, workflow, publishing, and page delivery requirements in AEM within the Digital Production and Enablement team.
Act as a strong business-side AEM practitioner, ensuring effective platform use for content, marketing, and customer experience goals.
Collaborate with Technology teams, developers, and delivery partners to translate requirements into practical implementation guidance and scalable technical solutions.
Define AEM component, template, workflow, form, and configuration usage to support business needs using best practices and reusable patterns.
Assess development approaches and advocate for solutions maximizing AEM out-of-the-box functionality, shared components, headless content reuse, and long-term maintainability.
Support the development of a scalable, omnichannel digital platform aligned with governance, accessibility, performance, and content management standards.
Build, update, test, and publish pages, campaigns, and business-driven content initiatives in AEM.
Support quality assurance, troubleshooting, and defect resolution across content, templates, components, and front-end behavior prior to release.
Identify and help resolve platform, authoring, and delivery issues or technical deficiencies by working across business, production, and technical teams.
Ensure content and component implementations support strong accessibility, SEO, metadata quality, discoverability, and an omnichannel approach.

Requirements

Demonstrated experience in a technical AEM-focused digital role (e.g., Technical Digital Producer, AEM Business Practitioner, AEM Platform Specialist, Digital Platform Producer).
Strong hands-on experience with Adobe Experience Manager 6.5 and/or AEM as a Cloud Service.
Strong working knowledge of AEM Sites, editable templates, components, workflows, forms, responsive layouts, publishing, and authoring models.
Strong understanding of AEM development practices and component architecture, translating designs and business requirements into reusable, responsive, and authorable components.
Experience with Content Fragments, Experience Fragments, and headless content structures for cross-channel content reuse.
Ability to assess technical solutions and determine the use of AEM out-of-the-box functionality, configuration, reusable patterns versus custom development.
Ability to work closely with developers to guide implementation decisions on components, templates, workflows, configuration, and front-end behavior.
Ability to identify and troubleshoot technical deficiencies impacting accessibility, SEO, site performance, and content discoverability, including in AI-powered search.
Experience identifying and resolving issues across content, templates, components, workflows, publishing, and production defects.
Proven ability to work across Digital Product, Digital Production, business stakeholders, and Technology teams to translate requirements into practical digital solutions.
Strong communication and stakeholder management skills, bridging technical and non-technical teams.

Skills

Adobe Experience Manager (AEM) 6.5
AEM as a Cloud Service
AEM Sites
Editable templates
AEM components
AEM workflows
AEM forms
Responsive layouts
AEM publishing
AEM authoring models
Content Fragments
Experience Fragments
Headless content
HTL/Sightly
Java
Sling Models
OSGi
HTML
CSS
JavaScript
Angular
React
Agile delivery

Location

Sydney
Melbourne

Work Type

Hybrid
12-month fixed term contract

Experience Level

Senior

Education Level

Adobe Experience Manager Business Practitioner certification (preferred)

About the Company

Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
Annual revenue exceeds $27 billion with over 95,000 colleagues.
Marsh helps build confidence to thrive through the power of perspective.
Visit marsh.com for more information.
Follow Marsh on LinkedIn and X.

Equal Opportunity

Marsh is committed to creating a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Applications will only be considered from candidates who have the appropriate approval to work in Australia.
Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.