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About the Role
As a Sales Advisor for H&M, you will support customers in enjoying a comfortable shopping experience. You will greet customers with a smile, guide them to find products easily, and introduce H&M's offerings. You will value our philosophy and contribute to your own growth and the company's success.
Responsibilities
- Clearly communicate knowledge about fashion and products so customers can choose items that suit them.
- Collaborate with the team to provide service that exceeds expectations, ensuring customer satisfaction with their H&M shopping experience.
- Maintain a well-stocked sales floor and an organized, comfortable back office.
- Support store opening and closing procedures.
- Positively convey your own charm and the brand's appeal when interacting with customers.
Requirements
- Experience or interest in fashion, retail, or customer service (beginners welcome).
- Passion for fashion, customer service, and styling, with a desire to contribute to sales by conveying product appeal.
- Enjoy working with a team and thrive in a dynamic environment.
- Possess strong communication skills, creativity, and a willingness to learn new systems and grow.
- Be flexible and proactive.
Skills
- Fashion knowledge
- Product knowledge
- Customer service
- Teamwork
- Communication
- Sales
Location
- 有明店 (Ariake Store)
- Other stores as indicated
Work Type
- Full-time
- Permanent employment contract (Seishain)
Experience Level
- Entry-level (beginners welcome)
Salary/Compensations
- 2,556,210 JPY or more
Benefits
- Transportation allowance (paid according to company regulations)
- Employee discount (25% off for employees)
- Employee promotion system
- Car commuting possible (varies by store)
- Freedom in clothing, hairstyle, and nails
- Late-night allowance
- Training system
- Paid leave
- Discounts at affiliated facilities
- Long-term service award (gift and bonus for every 5 years of service, regardless of employment type)
About the Company
- H&M Group is a global company operating fashion brands and businesses worldwide.
- Our goal is to achieve excellent design, affordable prices, and environmentally friendly methods without compromise.
- We aim to deliver fashion to everyone, acting with the customer first.
- We work with passionate and unique members who share a common culture and corporate philosophy.
- We collaborate to move towards a sustainable future where more people can enjoy the fashion industry.
- Our uniqueness lies in our culture of respecting diversity and cooperation, strong values, and opportunities for growth.
- Above all, we are defined by the 'people' who work together.