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About the Role

As Humana transforms into an AI-first enterprise, this Senior Product Manager role focuses on designing, prototyping, and scaling AI solutions. You will own an AI product or capability, collaborating with cross-functional teams to build AI-powered solutions that address enterprise challenges and drive value from concept to delivery.

Responsibilities

• Own the discovery, definition, and delivery of an AI product or capability, including writing PRDs and defining the target-state vision.
• Understand business operations and map services to define scoped AI use cases with clear value propositions.
• Build working prototypes and demos using AI tools to test feasibility and value.
• Translate validated use cases into requirements, user stories, acceptance criteria, edge cases, and success metrics.
• Shape the end-to-end user experience in collaboration with design.
• Drive the build from prototype to production, managing the backlog, sequencing work, and making scope/tradeoff decisions.
• Build golden sets and ground truth, run offline and live evaluations, and select appropriate metrics to measure impact.
• Support high-level architecture discussions and own prompt engineering and skill creation components.
• Partner with engineers, data scientists, and designers to deliver against roadmap and milestones.
• Prepare documentation and scorecards for AI governance review.
• Communicate progress, requirements, trade-offs, ROI, and evaluation results to stakeholders.

Requirements

• B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ years of product or related experience.
• 3+ years in product management with hands-on experience building or shipping AI/ML or GenAI products.
• Regularly use AI tools and prototype own ideas.
• Experience building or running evaluations, including golden sets, ground truth, and accuracy-, precision-, and recall-based metrics.
• Working understanding of modern AI/ML and GenAI: LLMs, RAG, agents, prompt/harness engineering, and evaluation methodology.
• Ability to communicate effectively between business and technical domains.
• Ability to build a value proposition and a basic business case.
• Experience in healthcare, insurance, or another regulated industry (preferred).
• Hands-on experience with agent frameworks, GraphRAG / knowledge graphs, or reusable skills / plugins (preferred).
• Working proficiency in Python (preferred).
• Familiarity with responsible AI, bias mitigation, and compliance for sensitive data (preferred).
• Comfort with ambiguity and a fast pace, with strong prioritization and problem-solving skills (preferred).

Skills

• AI/ML
• GenAI
• LLMs
• RAG
• Agents
• Prompt Engineering
• Harness Engineering
• Evaluation Methodology
• Product Management
• Prototyping
• Python

Location

• New York, NY

Work Type

• Hybrid

Experience Level

• Senior

Education Level

• B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience)

Salary/Compensations

• $124,800 - $171,600 per year

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance

About the Company

• Humana Inc. is a leading U.S. healthcare company.
• Through its Humana insurance services and CenterWell healthcare services, it aims to make it easier for millions of people to achieve their best health.
• The company delivers care and service needed, when needed, leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities.

Equal Opportunity

• Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
• Humana takes affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance in employment individuals with disability or protected veteran status.
• All employment decisions are based only on valid job requirements.
• This policy applies to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.