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About the Role
This role is focused on being visible, active, and engaged on the gym floor to support members, set high standards, and create a welcoming and motivating environment. You will spend most of your time interacting with members, maintaining energy levels, and ensuring the gym floor is clean, safe, and ready for use.
Responsibilities
- Greet every member and guest with enthusiasm and a smile
- Engage with members on the gym floor, making them feel welcome, supported, and motivated
- Tour potential members around the club with the goal of signing them up for a membership
- Proactively sell introductory sessions with PureGym Personal Trainers
- Support members in a professional, energetic, and approachable manner
- Be highly visible on the gym floor during peak periods, keeping energy levels high
- Ensure gym floor standards are consistently high - clean, tidy, safe, and fully ready for member use at all times
- Actively participate in keeping the club spotless, including frequent bending, lifting, walking the floor, organising equipment, and resetting workout areas
- Execute all opening and closing procedures for both staffed and unstaffed hours to ensure the club runs smoothly
- Handle member requests and concerns with professionalism and a strong sense of urgency
- Maintain regular and punctual attendance
Requirements
- Able to lift and move gym equipment weighing 15–20 lbs frequently and up to 45 lbs occasionally
Skills
- Enthusiastic, energetic, friendly, and personable
- Passion for fitness and creating an outstanding gym experience
- Excellent verbal and written communication skills
- World-class customer service skills
- Hard-working, able to multi-task, and a confident problem solver
Location
- NY
Work Type
- Full-time
Salary/Compensations
- $17.00 PH
Benefits
- Complimentary Gym Membership
- Health Benefits: Medical, Dental & Vision
- Eligibility to 401k – Company Match
About the Company
- The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide.
- We're thrilled to announce our expansion into the United States!
- Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.
- Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story.
- With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.