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About the Role

The KAM (Key Account Management) department is responsible for OE sales and serves as the primary commercial interface between ZF and Japanese truck and bus OEMs. The team focuses on driving sales growth, managing customer relationships, and ensuring account profitability. It also supports series delivery management and coordinates technical and commercial topics such as RFQs, design changes, marketing activities, and cost impacts.

Responsibilities

Participate in strategic planning to identify long-term business targets and growth opportunities.
Contribute to the annual operating plan and support preparation of the business activity budget.
Build and maintain a strong network within the customer organization to capture the Voice of Customer.
Identify new business opportunities and RFQ potential through proactive customer engagement.
Analyze market dynamics and collaborate with internal stakeholders to develop competitive proposals.
Maintain strong relationships with OEM purchasing departments and other key stakeholders.
Work with Product Lines to secure and maintain profitability throughout the product lifecycle.
Support series production activities and maintain accurate monthly forecasts to monitor sales fluctuations.

Requirements

Bachelor’s degree in business, engineering, or a related field.
Experience in the manufacturing industry such as automotive, machinery, or electronics.
Strong business acumen with the ability to handle commercial and contractual topics.
Excellent interpersonal and communication skills for customer relationship management.
Strong analytical thinking and negotiation capabilities.
Fluency in Japanese and English, both written and spoken.
Proficiency in SAP and MS Office tools, particularly Excel, PowerPoint, and Word.
Experience working with truck and bus OEM customers.

Skills

Business Acumen
Commercial and Contractual Negotiation
Interpersonal Skills
Communication Skills
Customer Relationship Management
Analytical Thinking
Negotiation
SAP
MS Office (Excel, PowerPoint, Word)

Location

Tokyo, Japan

Work Type

Hybrid

Education Level

Bachelor's degree

Benefits

Annual Leave policy
Hybrid work environment with options for work from home
Flexible working hours
Supportive and collaborative team environment
Professional growth opportunity

About the Company

ZF CV Solutions Japan, Inc.