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About the Role
Navan is seeking a strategic Manager, Executive Engagement & Community Programs to build, scale, and nurture executive community programs, high-impact events, and communications for priority audiences like CFOs, CPOs, and Travel Managers. This role involves managing marketing programs, events, communications, and industry partnerships to support go-to-market priorities.
Responsibilities
- Lead end-to-end strategy and execution of white-glove executive programs, roundtables, advisory boards, and high-touch VIP experiences.
- Design and launch scalable engagement programs for C-suite and VP-level decision-makers.
- Plan and execute bespoke, high-value events, including executive dinners, regional roundtables, and user conference VIP tracks.
- Build and maintain feedback loops between top customers and Navan’s executive leadership and product teams.
- Partner with Sales and Customer Success to leverage community touchpoints for pipeline acceleration, referenceability, and account retention.
- Establish clear KPIs (NPS, pipeline influenced, executive engagement rate) and track ROI.
- Build and manage relationships with relevant industry associations for participation, sponsorship, speaking, and contribution opportunities.
- Develop repeatable playbooks for program planning, audience development, event execution, communications, follow-up, advocacy, and references.
- Manage budgets, agencies, vendors, and event partners, identifying opportunities for experimentation and growth.
Requirements
- Bachelor’s degree in Marketing, Business, Communications, or a related field (MBA or advanced degree is a plus).
- 5+ years in event marketing, community marketing, field marketing, or demand generation within B2B SaaS, travel, or technology, targeting C-level executives.
- Exceptional interpersonal, written, and cross-functional communication skills with confidence to interface directly with senior leaders and industry associations.
- Ability to map program strategy to measurable engagement, pipeline, and revenue outcomes.
- Commercially minded with a proven track record of evaluating program effectiveness using Salesforce, Marketo, or custom dashboard tools.
- Comfortable navigating ambiguity in a fast-paced, high-growth environment with a bias toward action and execution.
Skills
- Event marketing
- Community marketing
- Field marketing
- Demand generation
- B2B SaaS
- Travel industry
- Technology industry
- C-level executive targeting
- Interpersonal communication
- Written communication
- Cross-functional communication
- Program strategy
- Pipeline acceleration
- Referenceability
- Account retention
- KPI establishment
- ROI tracking
- Budget management
- Agency management
- Vendor management
- Salesforce
- Marketo
- Program management
- Event logistics
Experience Level
- 5+ years
Education Level
- Bachelor's degree
- MBA or advanced degree is a plus
About the Company
- Navan is redefining business travel and expense management with an innovative platform that streamlines processes, maximizes productivity, and empowers organizations to drive smarter spending decisions.
- We are experiencing rapid growth and seeking dynamic leaders to amplify our market voice and fuel high-impact demand generation.
Equal Opportunity
- Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
- Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
- If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
- Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.