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About the Role

The Assistant Store Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience to exceed expectations in all areas of business operations, including financial results, customer and associate satisfaction, merchandise presentation, public relations/events, and asset protection. They are also accountable for optimizing the delivery of quality Rx.

Responsibilities

Ensures the Luxury Retail point-of-view is well presented when communicating with the media.
Monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
Assists in recruiting and hiring superior talent with experience in a luxury service environment.
Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
Recognizes associates for their performance and service.
Maintains extremely high standards of presentation and service.
Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities.
Sets aggressive action plans.
Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.
Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs.
Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.

Requirements

High School Diploma or equivalent
State licensure (if applicable) and/or ABO Certification in non-licensed
1+ years Optical experience
Strong financial acumen.
Effective oral and written communication
Polished appearance and public communication skills
Organizational and time management
Team building and management proficiencies
Strong interpersonal skills
Critical thinking skills
Analytical and computer proficient
Detail oriented
Sales experience
Flexibility to work non-traditional hours including evenings and weekends

Skills

Optical experience
Financial acumen
Oral and written communication
Public communication skills
Organizational and time management
Team building and management
Interpersonal skills
Critical thinking
Analytical
Computer proficiency
Detail oriented
Sales

Location

000906 LensCrafters

Work Type

Full-Time

Experience Level

1+ years Optical experience
1+ years management experience in the luxury service industry

Education Level

High School Diploma or equivalent
Bachelor's Degree

Salary/Compensations

Competitive bonus and/or commission plan

Benefits

Health care
Retirement savings
Paid time off/vacation
Various employee discounts

About the Company

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.