Sr. Engineering Program Manager - Customer Systems at Apple | Austin, TX, US | Rezi

Sr. Engineering Program Manager - Customer Systems at Apple

Sr. Engineering Program Manager - Customer Systems

Apple · Austin, TX, US

Today

Sr. Engineering Program Manager - Customer Systems

Apple · Austin, TX, US

10 hours ago
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About the Role

Join Apple’s Information Systems and Technology (IS&T) organization to build and support large-scale enterprise and customer technology systems. This role involves influencing customer experiences worldwide and shaping the future of cutting-edge technology.

Responsibilities

  • Take full ownership of large, multi-functional initiatives and deliver them end-to-end.
  • Drive impact and ship exceptional results.
  • Shape complex projects that touch millions of customers.
  • Manage programs end-to-end, from initial design through launch, ensuring high-quality outcomes.
  • Drive projects forward with precision, creativity, and collaboration.
  • Leverage Generative AI tools and LLMs to streamline program management workflows.
  • Drive and deliver critical, end-to-end (E2E) project features across the company.
  • Collaborate effectively with multiple cross-functional teams.
  • Leverage data from diverse sources to generate insights and make informed decisions.
  • Present to executive leadership and influence key stakeholders.
  • Empower teams, foster collaboration, and maintain momentum in fast-paced, often ambiguous environments.

Requirements

  • Bachelor’s degree in Computer Science or a related field, or equivalent experience.
  • 8+ years of relevant experience in software and or program management.
  • Strong software project management skills with experience leading large, multi-functional teams to deliver complex initiatives.
  • Proven track record of managing programs end-to-end, from initial design through launch, ensuring high-quality outcomes.
  • Deep knowledge of product development processes.
  • Proficiency in leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.
  • Proven experience driving and delivering critical, end-to-end (E2E) project features across the company.
  • Collaborating effectively with multiple cross-functional teams.
  • Adept at leveraging data from diverse sources to generate insights and make informed decisions that guide program direction.
  • Exceptional verbal and written communication skills.
  • Confidence presenting to executive leadership and influencing key stakeholders.
  • Strong leadership skills with the ability to empower teams, foster collaboration, and maintain momentum in fast-paced, often ambiguous environments.

Skills

  • Program Management
  • Software Project Management
  • Generative AI
  • LLMs
  • Data Analysis
  • Communication
  • Leadership

Experience Level

  • 8+ years of relevant experience

Education Level

  • Bachelor’s degree in Computer Science or a related field, or equivalent experience.

About the Company

  • IS&T is the engine behind everything Apple does for customers and for the people who build for them.
  • IS&T is Apple’s central nervous system.
  • IS&T supports 2.5 billion active Apple devices, processes billions of secure transactions, and keeps the technology that defines modern life running flawlessly.
  • At Apple, we don’t just work, we innovate, create, and redefine what’s possible.
  • We know that the magic happens at the intersection of hard work, creativity, and a vibrant work environment, and every customer interaction is a chance to amaze, inspire, and connect.
  • By obsessing over the tiniest details, we create experiences that leave a lasting impact.