About the Role
The full-time Assistant Manager is responsible for the operation and supervision of a theatre and its employees, acting as a representative consistent with Regal's mission and policies.
Responsibilities
- Regular and consistent attendance.
- Upholding and administering all theatre policies.
- Training, developing, coaching, and supervising non-management employees.
- Performing all staff positions as required.
- Operating all projection and audio-visual equipment, including hardware, software, film handling, and maintenance.
- Ensuring required alcohol certification and training are current where applicable.
- Monitoring risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling.
- Ensuring guest satisfaction.
- Counting, depositing, and reconciling all daily receipts.
- Adhering to dress code.
- Completing the management certification program or being in the process.
- Reviewing and understanding the ROM.
- Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees, with oversight and consultation.
- Administering HR paperwork and upholding company policies.
- Controlling costs, including direct operating expenses.
- Purchasing and ordering concession and café stock, and other operational supplies.
- Managing inventory and auditing processes for supplies.
- Supervising theatre maintenance, performing minor repairs, and obtaining personnel for larger concerns.
- Marketing and promotions of feature film engagements.
- Scheduling movie show times and ensuring timely delivery to all channels.
- Reading and understanding training materials on topics such as sexual harassment and discrimination.
- Performing additional duties as assigned by management.
Requirements
- High School Diploma or equivalent.
- At least three months of supervisory experience, or 6 months of theatre experience with completion of Cast Certification Program, or a combination thereof.
- Potential leadership and/or management skills subject to VP approval.
- Must be of legal age to sell and serve alcohol if applicable.
- Complete legally required state or local alcohol training and obtain certification.
- Complete Regal Responsible Beverage Server training.
- Possess good public speaking skills.
- Effectively communicate in both oral and written form.
- Listen effectively, respond clearly and directly, and explain information to others.
- Perform calculations with speed and accuracy.
- Identify and correct errors in calculations.
- Identify problems, gather relevant data, and note possible causes.
- Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
- Take action beyond what is necessarily called for.
- Perform tasks with a minimal amount of supervision.
- Perform under pressure and/or opposition.
- Proven experience with PC platforms.
- Knowledge of basic office programs including e-mail, word processing, and spreadsheets.
- Operate copiers and other office equipment.
- Devise and access different filing systems.
- Maintain attention to detail.
- Use tools and equipment with dexterity.
- Perform mechanical tasks as necessary.
- Interface effectively with customers, the public, and co-workers.
- Exhibit sensitivity to the feelings of others.
- Establish goals, budget time, and set priorities.
- Directly supervise an unspecified number of employees.
- Carry out supervisory responsibilities in accordance with Regal's policies and applicable laws.
- Train and coach employees.
- Plan, assign, and direct work.
- Appraise performance.
- Reward employees.
- Address complaints and resolve problems.
- Discipline employees under the direction of the General Manager or senior manager.
- Interview and hire employees as directed by the General Manager.
- Frequently stand, walk, sit, use hands, reach with hands and arms, talk or hear.
- Occasionally climb or balance, stoop, kneel, crouch, or crawl.
- Regularly lift up to 60 lbs.
- Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Skills
- Projection and audio-visual equipment operation (hardware and software)
- Film handling (threading, building-up, tearing down)
- Projection technology maintenance
- TMS operation
- Alcohol certification and training
- Risk management
- Guest satisfaction
- Financial reconciliation
- Cash handling
- Credit card processing
- Coupon handling
- Gift card processing
- Check processing
- Discount ticket processing
- Dress code compliance
- Management certification program
- ROM understanding
- Human Resources administration
- Cost control
- Purchasing and ordering
- Inventory management
- Auditing processes
- Theatre maintenance
- Minor repairs
- Marketing and promotions
- Show time scheduling
- Public speaking
- Oral communication
- Written communication
- Active listening
- Mathematical calculations
- Problem identification
- Data gathering
- Information evaluation
- Solution recommendation
- Independent work
- Working under pressure
- PC platform proficiency
- Basic office programs (e-mail, word processing, spreadsheets)
- Office equipment operation
- Filing systems
- Attention to detail
- Tool and equipment dexterity
- Mechanical task performance
- Interpersonal skills
- Goal setting
- Time management
- Prioritization
Location
- Theatre
Work Type
- Full-time
Experience Level
- Assistant Manager
- Supervisory
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $23.00 per hour
About the Company
- Regal's mission statement and policies.
