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About the Role

Optimum is seeking a highly experienced and visionary Manager of Software Engineering to lead a talented engineering team building the company's internal omni-channel API platform. This role involves driving the technology roadmap, collaborating with cross-functional partners, and ensuring the delivery of high-quality platform capabilities that meet customer and business needs.

Responsibilities

• Lead, mentor, and develop a team of software engineers across API, service, and integration workstreams.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Drive the development and execution of the platform technology roadmap in alignment with product priorities.
• Establish and gain acceptance for technology roadmaps aligned with product roadmaps.
• Partner with product, design, and business stakeholders to drive multi-team technology feasibility, delivery planning, and quality outcomes.
• Establish and gain acceptance for technical solutions, serving as a go-to expert for platform capabilities.
• Articulate technology vision, principles, and roadmaps to diverse audiences.
• Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery.
• Advise team members on the quality of software designs, code, tests, and documentation.
• Promote engineering standards across the platform.
• Lead effective brainstorming and design sessions to generate innovative ideas and solutions.
• Proactively build strong relationships with product, design, and business/operations counterparts.
• Understand and articulate the financial benefits and costs of platform capabilities.
• Thoroughly vet and refine requirements to clearly articulate their intent before committing engineering capacity.
• Establish clear cost and time commitments to stakeholders and ensure they are met.
• Champion platform engineering practices, including CI/CD, test automation, observability, and DevSecOps.
• Support modernization initiatives that reduce legacy integration complexity and accelerate migration toward gRPC-based, contract-first service delivery.
• Oversee hiring, performance management, and career development for direct reports.
• Build a developer-friendly environment that attracts and retains top engineering talent.
• Consistently communicate with stakeholders about expectations and proactively share knowledge.
• Contribute to a structured knowledge base and engineering practices.
• Create, maintain, and extend platform documentation and standards.

Requirements

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• Minimum 7 years of professional software development experience.
• Minimum 3 years in a leadership role managing or leading engineering teams.
• Strong technical background in service-based architectures, API platform engineering, and distributed systems.
• Hands-on experience with relevant technologies such as Go, Java, or Python.
• Production use of gRPC, Protocol Buffers, and cloud-native platforms.
• Proficiency with cloud environments including GCP, AWS, and private clouds.
• Familiarity with CI/CD pipelines (GitLab CI, GitHub Actions) and infrastructure-as-code practices (Terraform, Ansible).
• Experience with distributed data stores such as Cloud Spanner, messaging systems such as Pub/Sub or Kafka, and caching using Redis.
• Proven ability to lead and inspire engineering teams, foster collaboration, and drive measurable results.
• Excellent verbal and written communication skills, with the ability to tailor communication to technical and non-technical audiences.
• Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex platform and integration challenges.
• Experience managing software development initiatives, including scoping, planning, execution, and stakeholder management.
• Experience working in an Agile development environment, including multi-team or multi-scrum delivery models.
• Demonstrated ability to achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making.
• Familiarity with AI tools and an AI-first mindset.

Skills

• Go
• gRPC
• Protocol Buffers
• Cloud-native service delivery
• GCP
• AWS
• Private cloud environments
• CI/CD
• Test automation
• Observability
• DevSecOps
• Cloud Spanner
• Pub/Sub
• Kafka
• Redis
• GitLab CI
• GitHub Actions
• Terraform
• Ansible
• AI tools

Location

• New York
• Texas

Work Type

• Full-time

Experience Level

• Manager
• 7+ years professional software development
• 3+ years leadership

Education Level

• Bachelor's degree in Computer Science or related field, or equivalent experience

Salary/Compensations

• New York: $133,661.00 - $219,586.00 / year
• Texas: $111,384.00 - $182,988.00 / year

About the Company

• Optimum is a leader in the fast-paced world of connectivity, providing Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States.
• The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them.
• Our core pillars are: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.
• We are committed to empowering employees to take responsibility and embrace proactive problem-solving.
• We foster an environment of collaboration, innovation, and positivity.
• We uphold excellence through continuous learning and engagement with our customers.

Equal Opportunity

• We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
• The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
• Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.