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About the Role

We are seeking an experienced Product Manager to join our growing Product team. You will be the connective tissue between Engineering, Product, CS, Onboarding, and Sales, identifying and driving product initiatives that matter most to our users.

Responsibilities

• Own core product areas end-to-end, from discovery through delivery and iteration
• Deeply understand the childcare industry, our users (childcare providers and parents/guardians), and the problems they face
• Communicate directly with users through calls, chats, research, and feedback loops
• Synthesize feedback from customer-facing teams (CS, Onboarding, Sales) into a clear, prioritized roadmap
• Partner closely with Engineering to translate customer and business needs into well-scoped, technically grounded specs
• Operate as the connective tissue across teams, ensuring alignment and progress
• Make hard prioritization calls and defend them with data and customer insight
• Proactively identify gaps in product experience and drive improvements
• Own the payments roadmap end-to-end: transaction flows, billing, payouts, reconciliation, and compliance
• Partner with Engineering on payment infrastructure decisions

Requirements

• 6-10+ years of PM experience
• 3+ years specifically owning payments products in B2B SaaS or FinTech
• Deep working knowledge of payment processing, transaction lifecycles, and reconciliation
• Experience working with payment processors/PSPs (Stripe, Adyen, etc.) and understanding of interchange, chargebacks, and settlement
• Technical background — prior software engineering experience or a degree in a technical discipline (CS, engineering, or similar)
• Proven ability to deeply understand engineering systems, architecture decisions, and technical tradeoffs
• Experience owning a significant product or function at a startup, with real accountability for outcomes
• Strong prioritization instincts
• Excellent communication skills across technical and non-technical audiences

Skills

• Product Management
• Payments Products
• B2B SaaS
• FinTech
• Payment Processing
• Transaction Lifecycles
• Reconciliation
• Payment Processors/PSPs
• Interchange
• Chargebacks
• Settlement
• Technical Systems Understanding
• Prioritization
• Communication

Location

• Union Square, NYC

Work Type

• Fully in-person

Experience Level

• 6-10+ years of PM experience
• 3+ years specifically owning payments products

Education Level

• Degree in a technical discipline (CS, engineering, or similar)

Salary/Compensations

• $175,000–$220,000 base

Benefits

• Competitive salary + equity
• 3 weeks of PTO
• Health, vision, and dental benefits
• $1200/year education stipend
• Free lunch daily
• New MacBook

About the Company

• Playground is working to make excellent child care accessible to all.
• Playground has built best in class software to manage all aspects of running a child care business.
• Playground has raised millions of dollars in funding, has several Statewide contracts, and is working with thousands of schools across the country.
• Our founders were recently recognized by Forbes as 30 under 30, and our work has been recognized across the country.
• Playground is at an inflection point, growing at a quick pace.
• Playground is a team of owners who are not afraid to dive into large, complex projects.
• We are a mission-driven, early-stage company where ownership, craftsmanship, and empathy are at the center of what we do.