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About the Role
The Registrar provides access to healthcare by performing services such as patient registration, clerical processing for pre-admission testing, admitting patients, on-site registration for emergency and outpatient services, occupancy control, and quality improvement.
Responsibilities
- Conducts interviews with patients in person or by phone.
- Obtains accurate demographic and financial information.
- Collects co-pays.
- Performs ICD(X) coding.
- Performs medical necessity screening and communicates with physician's office to obtain correct diagnosis.
- Prepares all related forms, patient card, and ID bracelet.
- Receives and disseminates information from other departments, physicians, and patients.
- Prepares appropriate and necessary documentation for each patient visit based on type of visit.
- Meets performance expectations for customer service, teamwork, resource utilization, and staff and self-development.
- Performs other duties as assigned or directed to ensure smooth operation of the department/unit.
Requirements
- Good keyboarding skills.
- Computer experience.
- Customer service experience.
- Medical terminology knowledge.
- Excellent customer service skills.
- Ability to perform basic math logic.
- Ability to learn quickly.
- Ability to handle multiple tasks while remaining calm and focused.
- Detail-oriented.
- Ability to follow oral and written instructions.
- Ability to maintain accurate records.
- Ability to listen and communicate effectively.
- Ability to work closely with others in a team setting.
Skills
- Keyboarding
- Computer
- Customer Service
- Medical Terminology
- Basic Math Logic
- Learning Quickly
- Multitasking
- Attention to Detail
- Following Instructions
- Record Keeping
- Active Listening
- Effective Communication
- Teamwork
Education Level
- High School Diploma or Equivalent
About the Company
- To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Equal Opportunity
- EEO/AA/Disability/Veteran