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About the Role

PwC Managed Services helps organisations run, improve and scale their critical operations with confidence by bringing together technology, talent and sector expertise. Our AI-powered, outcome-led approach helps clients move faster, scale smarter and lead stronger. The Managed Service Catalyst team shapes, positions and wins Managed Service opportunities. We are seeking experienced Sales Directors to lead go-to-market strategy, pipeline development, and sales execution within the Private and Financial Services (FS) sectors, focusing on managed services deals that combine transformation, operational run, and AI/Agentic use.

Responsibilities

Develop, execute and sell in line with go-to-market and activation plans for the assigned sector in collaboration with PwC Managed Services and Go To Market (GTM) leadership.
Drive the go-to-market push on opportunities where we have a clear right-to-win, leveraging managed services capabilities and service bundling, while proactively identifying adjacent growth opportunities.
Take personal accountability for building a robust sales pipeline within the assigned sector through proactive client engagement and lead generation.
Lead the end-to-end sales cycle from deal qualification to closure with a focus on securing must-win opportunities, targeted on origination volumes, quality and pursuit win rates and value.
Drive MS pipeline management, Salesforce governance and deal qualification processes, ensuring accurate pipeline tracking and reporting.
Identify and prioritise must-win opportunities.
Drive a proactive, Managed Services-led go-to-market approach by rapidly progressing opportunities.
Engage the right Service and Sector leadership.
Leverage PwC Managed Services Experience events.
Partner with Sector and Account teams to generate leads, open accounts, and lead pursuits where appropriate.
Build a trusted internal network across PwC Managed Services, sector, service and delivery teams to understand PwC’s managed services capabilities, delivery model, market differentiators and client case studies.
Position PwC’s AI-powered, outcome-led managed services propositions clearly in lead generation, with a focus on opportunities where we have a clear right-to-win and can deliver measurable client value.

Requirements

Strong domain experience of selling Managed Services at an industry level (Private Business and FS) and majoring across Business Process Services (ie Customer, Risk & Reg, Finance, HR, Procurement).
Excellent understanding of the Private Sector including Energy, Industrials, Business and Legal Services market and ability to develop and execute a market plan for managed services capabilities.
Experience in shaping, selling and overseeing managed services deal pursuits.
Proven ability in origination, shaping and winning of managed services opportunities that combine transformation and operational run.
Experience of use of AI/Agentic in recent deals.
Strategic thinker who can work with accounts and identify opportunities to shape and sell managed services.
Experience in end-to-end pursuit process.
Comfortable in dealing with and influencing senior stakeholders, including challenging when necessary.
Proven experience of delivering commercial and business performance results at pace.

Skills

Accepting Feedback
Active Listening
Analytical Thinking
Business Case Development
Business Development
Business Expansion
Business Partnering
Business Presentations
Business Requirements Analysis
Client Management
Client Prospecting
Coaching and Feedback
Communication
Compensation Strategy
Contract Negotiation
Creativity
CRM Software
Customer Acquisition
Digital Business Development
Distribution Channel Performance
Embracing Change
Emotional Regulation
Empathy
Executive Negotiation

Location

Internal Firm Services

Work Type

Office
Home
Client site

Experience Level

Director

Benefits

Empowered flexibility
Private medical cover
24/7 access to a qualified virtual GP
Six volunteering days a year

About the Company

PwC Managed Services helps organisations run, improve and scale their critical operations with confidence. We bring together technology, talent and sector expertise to take responsibility for day-to-day delivery while continuously improving performance, control and resilience. Our AI-powered, outcome-led approach helps clients move faster, scale smarter and lead stronger, delivering measurable value today and an advantage that lasts.
Managed Service Catalyst is PwC’s dedicated managed services go-to-market team, focused on shaping, positioning and winning Managed Service opportunities for the firm. The team brings together Go-To-Market (GTM) partners and enabling capabilities across strategy, communications, governance, digital, and our industry-leading Sales & Solution team to help clients combine operational run, transformation and technology-enabled improvement into measurable, outcome-led managed services propositions.