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About the Role

We are looking for a Product Analytics Lead to act as the strategic analytics partner to Product Managers, helping define success metrics, experimentation approaches, and raising data literacy across the product organization. You will lead how product analytics is applied by establishing a robust tracking strategy and governance, improving data quality and accessibility, and raising the standard of measurement across teams. You will also play a key role in creating a culture of data-driven decision-making.

Responsibilities

Partner closely with Product Managers throughout the product lifecycle, from discovery and opportunity assessment through to launch and post-release analysis.
Help teams define success metrics, leading indicators, guardrail metrics, and measurement plans for new product initiatives.
Support Product Managers in evaluating outcomes and turning insight into clear recommendations and actions.
Ensure product decisions are informed by a strong understanding of customer behaviour, product usage, and business impact.
Drive greater data literacy within the product organisation by helping teams understand what good product measurement looks like.
Coach Product Managers and stakeholders on interpreting data, selecting appropriate metrics, and using evidence in decision making.
Encourage a culture where teams use data thoughtfully in discovery, prioritisation, experimentation, and post-release review.
Evangelise product analytics best practice and champion a consistent, high-quality approach to measurement and insight.
Create a community around product analytics facilitating the sharing of ideas, best practice and case studies.
Own and evolve the product analytics tracking strategy across the product organisation.
Define and maintain best practice for instrumentation, naming conventions, properties, identity structure, and governance standards.
Work with Product, Engineering, and other stakeholders to ensure tracking is designed early and implemented correctly.
Improve confidence in product data by driving consistency, quality, documentation, and governance.
Ensure analytics platforms are used effectively and sustainably to support product measurement needs.

Requirements

Proven experience in a Product Analytics role, particularly in a SAAS environment.
Strong understanding of data implementation principles (including tracking tags/events), product metrics and performance indicators.
Proven experience of building a data-driven culture within a product organisation and managing change.
Hands-on experience with modern product analytics platforms such as Heap (preferred), Mixpanel, Adobe Analytics, Amplitude, or Google Analytics.
Demonstrated ability to influence teams to adopt new practices.
Strong analytical skills capable of identifying trends and delivering actionable insights.
Familiarity with data platforms including data warehouses & modelling tools such as DBT would be a plus.
Excels at building positive relationships with stakeholders and sharing knowledge openly within a collaborative team.
Ability to work with multiple product teams/stakeholders concurrently.
Confidently communicate findings and recommendations to senior technical and non-technical audiences.
Excellent organisational skills with the ability to prioritise tasks effectively.

Skills

Product Analytics
SAAS
Data Implementation
Tracking Tags/Events
Product Metrics
Performance Indicators
Data-driven Culture
Change Management
Heap
Mixpanel
Adobe Analytics
Amplitude
Google Analytics
Influencing
Analytical Skills
Trend Identification
Actionable Insights
Data Warehouses
DBT
Stakeholder Relationship Building
Knowledge Sharing
Collaboration
Communication
Organisational Skills
Prioritisation

Location

London

Work Type

Full Time
Hybrid

Experience Level

Senior

Salary/Compensations

£60,000 - £70,000 / year

Benefits

Flexible holiday plan of up to 40 days per year
£400 a year Wellbeing Allowance
Private Medical Insurance
Allowance for professional development books, E-books, and podcasts
Contributory pension scheme
Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

About the Company

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement.
We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.
Our team embodies entrepreneurial spirit, innovation, and respect.
We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Equal Opportunity

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work.
We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger.
Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!