About the Role
The Sales Associate supports Management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability. The company aims to be the most amazing place to work, learn, and grow.
Responsibilities
- Meets company sales goals by utilizing sales techniques and communicating product knowledge.
- Recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
- Maintains knowledge of current sales and promotions.
- Maintains pricing and visual standards.
- Maintains standards in merchandise handling, presentation, and loss prevention.
- Participates in visual directives including monthly store sets and zone maintenance.
- Models and promotes the Most Amazing Personal Service (MAPS) principles and standards.
- Offers a cohesive omni channel experience.
- Ensures prompt resolution of customer concerns.
- Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
- Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
- Signs up clients for reward program.
- Builds and maintains a solid customer following through clienteling and wardrobing.
- Knows current product fit and style assortment offerings in store and on line.
- Maintains consistent client communication through utilization of customer book.
- Supports replenishment activities that keep the store full and abundant.
- Assists with locate fulfillment.
- Assists with visual directives, including floor sets, window changes, visual presentations, and signage placement.
- Assist with boutique cleanliness and organization.
- Promotes an inclusive, collaborative approach to problem solving.
- Seeks personal developmental opportunities and readily solicits feedback.
- Performs other duties as assigned.
Requirements
- Retail or sales experience preferred.
- Must be 16 years of age or older.
- Excellent communication skills.
- Excellent customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to communicate with customers, Associates, and Management.
- Regular attendance is essential.
- Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
Skills
- Sales techniques
- Product knowledge
- Customer service
- Visual merchandising
- Clienteling
- Wardrobing
- Communication
- Organization
- Multi-tasking
Location
- 0307 Barton Creek Square
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Benefits
- Accommodation is available to applicants for employment with disabilities.
About the Company
- Chico’s FAS, Inc. is dedicated to a styling and social experience that inspires women to express their individuality.
Equal Opportunity
- Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
