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About the Role

As Canada’s national public broadcaster, CBC/Radio-Canada delivers some of the most significant live events in the country. We are seeking a Senior Product Manager – Live Experiences to help shape and execute the product strategy for our real-time streaming capabilities across CBC Gem and ICI TOU.TV. You will translate business goals and stakeholder needs into an actionable vision, drive the strategic roadmap for live features, and lead high-concurrency event readiness.

Responsibilities

Co-create the multi-year product roadmap for real-time streaming capabilities across CBC Gem and ICI TOU.TV, ensuring platform readiness for high-stakes national events.
Serve as the primary product partner for Media Presentation, Content Programming, Media Solutions, and Marketing, translating complex dependencies into clear digital capabilities.
Partner closely with Solution Architects to define scalable, resilient solutions that support high-concurrency live experiences.
Create high-level strategic product briefs and performance metrics that empower the Live Experience Product Owner and team to deliver with speed and autonomy.
Champion new real-time features to elevate audience engagement with live content across both CBC Gem and ICI Tou.tv.
Define key performance indicators for product health, Quality of Service (QoS), and audience retention, leveraging real-time data to drive continuous platform optimization.
Facilitate strategic business conversations to resolve competing service priorities and align stakeholder objectives with overarching product goals.
Drive cross-departmental alignment of workflows, timelines, and technical dependencies across broadcast, engineering, digital, editorial, and business operations to deliver major live moments on Gem and Tou.tv.

Requirements

6+ years of product management experience, with a proven track record of shipping scalable live video streaming or real-time interactive features in an OTT, broadcast, or high-concurrency digital environment.
Strong domain knowledge of live streaming workflows, low-latency playback protocols, video player integrations, dynamic ad insertion (DAI), and real-time data feeds.
Systems-oriented strategic thinking, with a demonstrated ability to convert high-level broadcast and business goals into structured 12–18 month product roadmaps across CBC Gem and ICI TOU.TV.
Proven executive presence, with experience presenting strategic plans to leadership, navigating organizational complexity, and working comfortably alongside senior executives.
Ability to drive clarity out of uncertainty, applying proactive risk-management, dependency-tracking, and capability-forecasting practices during high-stakes initiatives.
Exceptional stakeholder diplomacy, leveraging strong listening skills to translate complex technical challenges and build alignment across technical, editorial, broadcast, and business teams.
A strong user-experience lens, balancing seamless, intuitive design with the technical performance realities of real-time video playback.
Deep fluency in modern product frameworks (Agile discovery/delivery), with a knack for asking the right questions to unlock audience value.
Bilingualism in both English and French is a strong asset in our dual-service public broadcasting environment.
Candidates will be required to work in a multilingual environment, where business will be conducted in both official languages (English and French).
Candidates may be subject to skills and knowledge testing.
Candidates who advance to the next step will be asked to complete a background check, including a mandatory Criminal record check.

Skills

English (Reading)
English (Speaking)
English (Writing)
French (Reading)
French (Speaking)
French (Writing)
Live streaming workflows
Low-latency playback protocols
Video player integrations
Dynamic ad insertion (DAI)
Real-time data feeds
Agile discovery/delivery

Location

Toronto, Ontario

Work Type

Hybrid
Contract
Fixed Term
Full-time

Experience Level

Senior
6+ years of product management experience

Benefits

Flexible work schedules
Work from home opportunities
Competitive total rewards package
Opportunities to work with cutting edge technology
Opportunities for continued learning and professional development
Opportunities to become a member of our Employee Resource Groups
A creative and dynamic work environment
A supportive management team committed to upholding the highest standards of diversity and inclusivity
An environment which favors experimentation and an iterative approach

About the Company

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms.
Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.
CBC serves one of the country’s largest digital audiences and one of the few that is built and owned in Canada, by Canadians.
Our product suite includes cbc.ca, CBC News app, CBC Gem and CBC Listen.
Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us.
We are an empowered outcome-driven innovative hub for CBC, critical to the future growth of Canada’s public media company and the wider content ecosystem.
We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief.
When you join our mission, you are not only contributing to the growth of the CBC, but the future of our country.
Our digital teams’ values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer.
We follow lean startup principles and use an Agile approach.
Here at CBC Digital Strategy & Products, we want you to be happy and feel good at work.
It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Equal Opportunity

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity.
We are committed to an inclusive and equitable workplace.
We also invite you to take a look at our policy on conflicts of interest.