About the Role
As a Delicatessen Clerk, this position will be responsible for handling food in a safe manner and ensuring the work area is always clean and neat. You will run the department registers and receive payments, make change, etc., where applicable. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Responsibilities
- Provides prompt, efficient and friendly customer service.
- Smiles and greets customers in a friendly manner.
- Assists customers by escorting them to products, securing products, loading/unloading heavy items, and noting customer suggestions.
- Answers the telephone promptly and provides friendly, helpful service.
- Takes customer orders at the delicatessen counter.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Reviews orders for the day.
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
- Reviews the status and appearance of the food for freshness.
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
- Anticipates product needs for the department on a daily basis.
- Prepares, finishes, and replenishes product as necessary.
- Checks in product, puts product away, and may review invoices.
- Runs the department registers and receives payment, makes change, etc., where applicable.
- Removes trash in a timely manner.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
- Washes dishes as necessary.
- Orders product and supplies as necessary.
- Delivers orders as needed.
- Prices products for customers as necessary.
- Assists in other areas of store as needed.
- Performs other job related duties and special projects as required.
Requirements
- Must be 18+
- Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
- Must be able to solve arithmetic calculations involving fractions, decimals and percentages.
- Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
- Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
- Employment is contingent upon the successful completion of a pre employment drug screen.
Skills
- Customer service
- Food handling
- Sanitation procedures
- Register operation
- Basic math skills
- Communication skills
Location
- On-site
Work Type
- Full-time
- Part-time
Experience Level
- Less than six months of similar or related work experience
Education Level
- Less than high school or equivalent experience
Salary/Compensations
- $11.50 to $14.40 per hour
Benefits
- Visit Benefits | Hy-Vee for information on company benefits.
About the Company
- At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
