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About the Role

The Department of Homeless Services (DHS) is seeking an Administrative Director of Social Services NM-I to serve as a Deputy Director. This role will assist in managing and overseeing the Adult Family Intake Center and its application/eligibility processes, supervising a diverse staff, and ensuring efficient operations and fair treatment of applicants.

Responsibilities

• Assist in managing, overseeing, and supervising the Adult Family Intake Center and the application/eligibility process.
• Manage a large diverse staff of investigators, supervisors, and support personnel.
• Supervise the Intake Unit, including client flow, referral process, pre-screening, and application completion.
• Assist in monitoring referrals to HRA, Diversion, and NoVA Units, and placement with the HERO unit.
• Plan and direct investigations into possible fraudulent or improper practices.
• Assist in directing day-to-day investigations and maintaining records for the AFIC Unit.
• Provide direct supervision of social services, facilities management, transportation, medical services, food services, special AFIC initiatives/events, and security.
• Provide administrative direction regarding the application of administrative procedures and regulations.
• Ensure accurate CARES implementation and ongoing CARES training for staff.
• Oversee building operations and evaluate program efficiency, making policy recommendations.
• Ensure all applicants at AFIC are treated fairly and equitably.
• Interpret agency policies and procedures to ensure compliance with federal and state mandates.

Requirements

• Applicants must be permanent in the Administrative Director of Social Services Civil Service title.
• Applicants must be permanent in a comparable title eligible for 6.1.9 title change.
• Applicants must be reachable with a score of 100 on the open competitive Administrative Director of Social Services exam (# 1121).

Location

• New York City

Work Type

• Full-time

Experience Level

• Managerial
• Administrative

Education Level

• Baccalaureate degree

Salary/Compensations

• USD 68214 - USD 223299

About the Company

• The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness.
• DHS works in partnership with other City Agencies and Nonprofit Organizations to prevent homelessness, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing.
• DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services.
• The agency manages hundreds of facilities and operates with a large team and a several billion-dollar budget.
• The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites.

Equal Opportunity

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.