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About the Role

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas.
• Maintain cleanliness and organization of the coffee station.
• Operate the cash register, handle payments, and activate fuel and gift cards.
• Assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and emptying trash.

Requirements

• Must be 16+ years old.
• Must have reliable transportation.
• Ability to thrive in a fast-paced environment.
• Ability to multitask.
• Enjoys working in a team environment.

Skills

• Great communication skills.
• Great customer service skills.

Location

• location

Work Type

• full-time
• part-time

Experience Level

• entry level

Salary/Compensations

• $16.50 - $20.25 per hour
• $1.50 shift differential for hours worked between 12am - 6am

Benefits

• Medical/dental vision and mental health benefits
• ESOP (Employee Stock Ownership Plan)
• 401(k) + matching
• Education Assistance Program
• Paid parental leave
• Store discounts
• Paid time off
• Flexible schedules
• Access to other benefit and wellness programs

About the Company

• Wawa is a beloved brand committed to putting people first, doing the right thing, and making every day a little brighter.

Equal Opportunity

• Wawa, Inc. is an equal opportunity employer.
• Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated.
• In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
• Unlawful discrimination will not be a factor in any employment decision.