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About the Role

Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards.

Responsibilities

• Models and ensures all Sunbelt safety procedures are followed
• Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment
• Manages the team’s work and delegation and is accountable for the team’s safety and performance
• Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography
• Orchestrates the transfer of equipment and consumables across the defined market as needed
• Creates and monitors drivers’ schedules
• Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency
• Reviews daily and weekly driver logs in accordance with company and DOT standards
• Ensures drivers are performing daily truck inspections in accordance with company and DOT standards
• Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt’s Policy and Procedure guidelines
• Works closely with store locations to ensure customer’s equipment needs are met
• Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt
• Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
• Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
• Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal

Requirements

• Bachelor’s degree or equivalent work experience plus 5+ years of prior dispatching experience
• Knowledge of the applications of the construction/industrial equipment industry
• Working knowledge of the DOT Federal Motor Carrier Safety Regulations
• Demonstrated excellent customer service, communication, organizational and leadership skills
• Working knowledge of the delivery area

Work Type

• full-time

Experience Level

• 5+ years of prior dispatching experience

Education Level

• Bachelor’s degree or equivalent work experience

Salary/Compensations

• $74,509.00 - 102,449.60

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

About the Company

• Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.
• From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.
• We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
• As a highly successful national company, we are constantly looking for talented individuals to support our growth.

Equal Opportunity

• Sunbelt Rentals supports service members. Veterans encouraged to apply.