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About the Role

We are looking for customer-focused individuals to join our Utility Division, working on the Thames Water contract to deliver effective solutions to wastewater network and drainage problems.

Responsibilities

• Travel to residential sites via a HGV in a two-person team, powering a high-pressure water jet for restoration.
• Clean, clear, and maintain drainage systems.
• Record each job report correctly on the specialist equipment provided.
• Run diagnostics and repairs on drains.
• Deliver good customer service.
• Maintain good health and safety practices while carrying out works.
• Ensure vehicle stock is full and replenished.
• Comply with health and safety responsibilities, including PPE and safe site setups.
• Utilize VISTEC and Salesforce platforms.
• Operate JHL specification vacuum tankers and associated equipment.
• Safely access vehicle cabs, sites, and offices using correct procedures.
• Manipulate flexible pipework in a safe manner utilizing correct manual handling techniques.
• Work unsupervised in all weather conditions, wearing correct PPE or utilizing the lone worker system.
• Dynamically risk assess site access and working conditions.
• Liaise with the client regarding process and any updates.
• Provide support to colleagues.
• Conduct thorough inspections of tools, equipment, and plant before and after use.
• Report any defects or malfunctions.
• Carry out risk assessments and have a mature approach to risk perception.
• Be aware of all Lanes Group policies and responsibilities towards them.
• Perform any other reasonable ad-hoc tasks, duties, or projects as requested by management.

Requirements

• Must have a minimum of a HGV Class 2 licence.
• Must have completed the certificate of professional competence (CPC).
• Must have an up-to-date digi tachograph card.
• Ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

Skills

• High Pressure Jetting equipment operation (useful but not essential)
• NRSWA (advantage)
• Confined Spaces (advantage)

Location

• Crossness (Abbey Wood)

Work Type

• Permanent
• Full-time
• Nights

Salary/Compensations

• OTE £55,000 per annum (made up of basic pay, overtime, on call allowance and bonuses)

Benefits

• 21 days holiday (including bank holidays)
• Health cash plan
• Free onsite parking
• Auto enrolment pension scheme
• Friendly working environment

About the Company

• Lanes Group is one of the UK's leading infrastructure delivery partners, employing around 5,000 talented people across a nationwide network of depots and operational locations, delivering annual revenues in excess of £650 million.
• We provide essential infrastructure, drainage, wastewater and utility services to many of the UK's leading organisations, including a significant number of FTSE 100 and FTSE 250 companies.
• Our success is built on the expertise of our people, our commitment to doing things safely and professionally, and our focus on delivering outstanding service every day.
• We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota.
• Full training / PPE / use of company equipment will be provided.

Equal Opportunity

• We are an equal opportunities employer and welcome applications from under-represented areas of the community.
• At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered.
• We believe that our differences make us stronger and are committed to providing equal opportunities for all employees.
• We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
• Join us in our commitment to creating a more inclusive and diverse world.