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About the Role

We are looking for customer-focused individuals to join our Utility Division, working on the Thames Water contract to deliver effective solutions to waste-water network and drainage problems. This role involves traveling to residential sites in a two-person team, operating high-pressure water jetting equipment, and performing various drainage maintenance tasks.

Responsibilities

• Travel to residential sites via HGV in a two-person team, powering a high-pressure water jet for restoration
• Clean, clear, and maintain drainage systems
• Record job reports correctly on specialist equipment
• Run diagnostics and repairs on drains
• Deliver good customer service
• Maintain good health and safety practices while carrying out works
• Ensure vehicle stock is full and replenished
• Comply with health and safety responsibilities, including PPE and safe site setups
• Utilize VISTEC and Salesforce platforms
• Operate JHL specification vacuum tankers and associated equipment
• Safely access vehicle cabs, sites, and offices using correct procedures
• Manipulate flexible pipework safely, including loading and unloading
• Work unsupervised in all weather conditions, wearing correct PPE or utilizing the lone worker system
• Dynamically risk assess site access and working conditions
• Liaise with the client regarding process and updates
• Provide support to colleagues
• Conduct thorough inspections of tools, equipment, and plant before and after use
• Report any defects or malfunctions
• Carry out risk assessments and have a mature approach to risk perception
• Be aware of all Lanes Group policies and responsibilities
• Perform any other reasonable ad-hoc tasks, duties, or projects as requested by management

Requirements

• Must have a minimum of a HGV Class 2 licence
• Must have completed the Certificate of Professional Competence (CPC)
• Must have an up-to-date digi tachograph card
• Ability to work safely to quickly diagnose and deliver practical and efficient solutions
• Hard working and respectful
• Comply with health and safety standards

Skills

• High-pressure jetting equipment operation (useful but not essential)
• NRSWA (advantageous)
• Confined Spaces (advantageous)
• VISTEC platform utilization
• Salesforce platform utilization
• Manual handling techniques
• Risk assessment

Location

• Beddington Lane, Croydon

Work Type

• Permanent
• Full-time
• 4 on 4 off shifts (earlies and lates)

Experience Level

• Full training provided

Salary/Compensations

• OTE £50,000 per annum (basic pay, overtime, on call allowance and bonuses)

Benefits

• 21 days holiday (including bank holidays)
• Health cash plan
• Free onsite parking
• Auto enrolment pension scheme
• Friendly working environment

About the Company

• Lanes Group is one of the UK's leading infrastructure delivery partners, employing around 5,000 people across a nationwide network.
• We provide essential infrastructure, drainage, wastewater, and utility services to leading UK organisations.
• Our success is built on people's expertise, commitment to safety and professionalism, and focus on outstanding service.
• We operate 24/7 and require flexible working hours, including weekends and on-call participation.

Equal Opportunity

• We are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered.
• We believe our differences make us stronger and are committed to providing equal opportunities for all employees.
• We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
• We are an equal opportunities employer and welcome applications from under-represented areas of the community.