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About the Role
In this critical role, you will ensure our organization is known for being the best in everything we do, delivering absolute quality and compliance while keeping our promises. You will work on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
Responsibilities
- Travel to residential sites via HGV in a two-person team, around the region powering a high-pressure water jet for restoration.
- Clean, clear, and maintain drainage systems.
- Record each job report correctly on the specialist equipment provided.
- Run diagnostics and repairs on drains.
- Deliver good customer service.
- Maintain good H&S practice while carrying out works.
- Ensure vehicle stock is full and replenished.
- Comply with health and safety responsibilities, including PPE and safe site setups, protecting Lanes Group employees, the public, and other road users.
- Utilize VISTEC and Salesforce platforms.
- Liaise with the client regarding progress and any updates.
- Work unsupervised in all weather conditions utilizing correct PPE and lone worker systems.
- Dynamically risk assess site access and working conditions depending on specific circumstances on arrival.
- Provide support to colleagues.
- Conduct thorough inspections of tools, equipment, and plant before/after use.
- Report any defects or malfunctions.
- Carry out risk assessments and have a mature approach to risk perception.
- Be aware of all Lanes Group policies and your responsibility towards them.
- Perform any other reasonable ad-hoc duties requested by management.
Requirements
- Ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
- Hard working and respectful.
- Comply with health and safety standards.
Skills
- High Pressure Jetting equipment operation (useful but not essential)
- NRSWA (advantage)
- Confined Spaces (advantage)
Location
- Beddington Lane, Croydon
Work Type
- permanent
- full-time
- flexible hours
- weekends
- on-call rota
Experience Level
- Full training provided, regardless of background or previous experience.
Salary/Compensations
- OTE £34,000 per annum (made up of basic pay, overtime, on call allowance and bonuses)
Benefits
- 21 days holiday (including bank holidays)
- Health cash plan
- Free onsite parking
- Auto enrolment pension scheme
- Friendly working environment
About the Company
- Lanes Group is one of the UK's leading infrastructure delivery partners, employing around 5,000 talented people across a nationwide network of depots and operational locations, delivering annual revenues in excess of £650 million.
- We provide essential infrastructure, drainage, wastewater and utility services to many of the UK's leading organisations, including a significant number of FTSE 100 and FTSE 250 companies.
- Our success is built on the expertise of our people, our commitment to doing things safely and professionally, and our focus on delivering outstanding service every day.
- Strong leadership is at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery.
- We operate 24/7.
- We are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered.
- We believe that our differences make us stronger and are committed to providing equal opportunities for all employees.
- Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Equal Opportunity
- We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
- Join us in our commitment to creating a more inclusive and diverse world.