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About the Role

In this critical role, you will ensure our organization is known for being the best in everything we do, delivering absolute quality and compliance while keeping our promises. You will work on our Thames Water contract, servicing waste-water networks and drainage problems.

Responsibilities

• Travel to residential sites via HGV in a two-person team, powering a high-pressure water jet for restoration.
• Clean, clear, and maintain drainage systems.
• Record job reports correctly on specialist equipment.
• Run diagnostics and repairs on drains.
• Deliver good customer service.
• Maintain good H&S practices while carrying out works.
• Ensure vehicle stock is full and replenished.
• Comply with health and safety responsibilities, including PPE and safe site setups.
• Utilize VISTEC and Salesforce platforms.
• Liaise with the client regarding progress and updates.
• Work unsupervised in all weather conditions utilizing correct PPE and lone worker systems.
• Dynamically risk assess site access and working conditions.
• Provide support to colleagues.
• Conduct thorough inspections of tools, equipment, and plant before/after use.
• Report any defects or malfunctions.
• Carry out risk assessments and have a mature approach to risk perception.
• Be aware of all Lanes Group policies and your responsibility towards them.
• Perform any other reasonable ad-hoc duties requested by management.

Requirements

• Ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
• Hard working and respectful.
• Comply with health and safety standards.

Skills

• High Pressure Jetting equipment operation (useful but not essential)
• NRSWA (advantage)
• Confined Spaces (advantage)

Location

• Crossness, (Abbey Wood)

Work Type

• Permanent
• Full-time
• Flexible hours
• Weekends
• On-call rota

Experience Level

• Full training provided, regardless of background or previous experience.

Salary/Compensations

• OTE £34,000 per annum (basic pay, overtime, on call allowance and bonuses)

Benefits

• 21 days holiday (including bank holidays)
• Health cash plan
• Free onsite parking
• Auto enrolment pension scheme
• Friendly working environment

About the Company

• Lanes Group is one of the UK's leading infrastructure delivery partners, employing around 5,000 talented people across a nationwide network.
• We provide essential infrastructure, drainage, wastewater and utility services to many of the UK's leading organisations.
• Our success is built on the expertise of our people, our commitment to doing things safely and professionally, and our focus on delivering outstanding service.
• We are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered.
• Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.

Equal Opportunity

• We believe that our differences make us stronger and are committed to providing equal opportunities for all employees.
• We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
• Join us in our commitment to creating a more inclusive and diverse world.