About the Role
The Project Manager will lead the end-to-end delivery of an enterprise-wide transformation initiative, including business process redesign, operational readiness, data conversion, vendor coordination, testing, training, and post-implementation stabilization. This role requires a leader experienced in digital transformation with strong knowledge of wealth management operations and a proven track record delivering large-scale platform migrations.
Responsibilities
- Lead the full lifecycle of strategic transformation projects within wealth management operations.
- Communicate regularly with internal and external parties, including the Executive Leadership Team, working teams, employees, and external partners through structured reporting, meetings, and steering committee updates.
- Coordinate activities with internal business teams, consultants, integration partners, and third-party vendors.
- Manage work teams by holding individuals accountable for scope, timing, and budget on assigned tasks.
- Build organizational capability in project governance, communication, scope, timing, and budget through processes, training, tools, and coaching.
- Drive accountability across sales, operations, compliance, finance, business technology, client service, and external vendor teams.
- Identify and resolve project risks, issues, constraints, and conflicting priorities.
- Act as the primary point of contact between Educators Financial Group and vendor implementation teams, monitoring deliverables, commitments, risks, dependencies, and issue resolution.
- Ensure all project deliverables meet agreed scope, quality standards, timelines, and business objectives.
Requirements
- Minimum of 8 years of project management experience in leading complex business, technology, and transformation initiatives such as end-to-end platform migration or system implementation projects within the financial services or wealth management industry.
- Experience managing external implementation partners and technology vendors.
- Proven success delivering complex, cross-functional programs/projects involving multiple key interested parties.
- Demonstrated ability to lead organizational change, user adoption, and business readiness activities.
Skills
- Digital transformation leadership
- Wealth management operations knowledge
- Large-scale platform migration delivery
- Dealer systems
- Back-office platforms
- Advisor servicing models
- Client reporting
- Regulatory compliance processes
- Operational change management
- Project governance
- Communication
- Scope management
- Timing management
- Budget management
- Risk identification and resolution
- Issue identification and resolution
- Vendor management
- Advisor operations
- Canadian financial services regulatory requirements/compliance
- Operational controls
- Client servicing
- Account administration
- Investment operations
- Organizational change leadership
- User adoption
- Business readiness
Location
- Hybrid (within 50km of Head Office)
- Remote (for those living farther away, with some exceptions)
Work Type
- Full-time
- 1-year contract
Experience Level
- Minimum 8 years project management experience
Education Level
- University degree or College Diploma in Business, Finance, Technology, Operations, or a related field
- PMP certification (strongly preferred)
- Change Management certification (Prosci or equivalent) (asset)
Salary/Compensations
- $75 - $80 per hour
Benefits
- Discretionary bonus upon successful completion of the project
About the Company
- Owned by the Ontario Secondary School Teachers’ Federation (OSSTF).
- Offers financial planning and a wide range of investing and lending products and services exclusively to education members and their families since 1975.
- Recognized as one of the 2024 Best Workplaces™ in the Financial Services and Insurance sector.
- Provides a highly collaborative and supportive work environment.
Equal Opportunity
- Committed to fostering an inclusive workforce that reflects the diversity of our clients and communities.
- Actively seek and welcome applications from all qualified candidates.
- Strive to ensure that all recruiting and selection processes are non-discriminatory and barrier-free.
- Provide accommodation during the selection process upon request.
- Value the participation of diverse talent with various backgrounds and experiences.
- Encourage and welcome all candidates to self-identify during the application process.
- Leverage artificial intelligence (AI) technology to enhance the recruitment process while prioritizing responsible use, improved candidate experience, operational efficiency, and reducing biases.
- All key hiring decisions are made solely by our team.
