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About the Role
Empire Life is seeking a Business Quality Analyst III to join their Information Technology team, contributing to a transforming business in a stable, yet rapidly evolving Canadian company.
Responsibilities
- Communicate with business leadership to ensure proper capture of Business Requirements.
- Ensure solutions delivered meet stakeholder objectives with manual validation techniques.
- Utilize Empire’s Product Delivery Framework, the internal best practices in the delivery of solutions.
- Provide gap analysis and make recommendations to stakeholders on potential solutions to address business needs.
- Coach new members of the team on the Product Delivery Framework.
- Lead Scrum Ceremonies and the delivery of smaller initiatives, as required.
Requirements
- Post-secondary degree or diploma and/or equivalent work experience.
- 3-5+ years of experience in a Business Analyst role.
- 2+ years of experience working in Scrum-based teams and creation of User Stories.
- Ability to prioritize and balance multiple tasks or projects.
- Ability to work independently and as a team member.
- Flexibility to adapt in a fast-paced, changing environment.
- Ability to build relationships across the organization.
- Effective communication across the organization.
- Strong communication skills, with the ability to communicate effectively at senior levels.
- Ability and willingness to mentor, coach, and train junior members.
- English language proficiency is required for communicating with customers, advisors, or employees across Canada.
Skills
- Business Requirements capture
- Manual validation techniques
- Product Delivery Framework
- Gap analysis
- Scrum
- User Story creation
- Mentoring
- Coaching
- Training
- Communication
Location
- Hybrid / Remote - Kingston or Toronto
Work Type
- Hybrid
- Remote
- Full-time
Experience Level
- 3-5+ years
- 2+ years
Education Level
- Post secondary degree or diploma
- Equivalent work experience
Salary/Compensations
- $92,960 - $142,960
Benefits
- Competitive salaries with annual pay increases
- Annual bonus program for non-sales positions
- Competitive uncapped commission for sales positions
- Employer-funded benefits package starting from day one (life insurance, disability, health and dental)
- Generous health account
- Flexible work arrangements
- Annual allotment of personal health days
- Four weeks annual vacation from hire date
- Defined contribution pension plan with generous employer matching
- Top-up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- Cash employee referral program
About the Company
- Empire Life is a medium-sized Canadian company in a stable industry which is rapidly transforming.
- To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Equal Opportunity
- Empire life is proud to be an equal opportunity employer.
- We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
- We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined.
- Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
- Empire Life welcomes applications from people with disabilities and disabled people.
- Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process.
- If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca.