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About the Role
As a Spa Associate at Hand & Stone Massage and Facial Spas, you will play a crucial role in creating 5-star experiences for every client, ensuring each visit is the best hour of their month. This role involves connecting with clients, co-workers, and the community, while upholding spa cleanliness standards and managing administrative tasks.
Responsibilities
- Meet membership sales goals.
- Have a detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform various other duties as assigned.
Requirements
- This role is more than just answering the phone.
- Boost your paycheck with our stress-free membership model.
- Join the industry leader in wellness, backed by 20 years of proven success.
- Enjoy a supportive environment where your growth and well-being are our top priorities.
- We recognize the demands of a busy schedule and are committed to providing support.
- We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
- Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience.
Skills
- Sales
- Customer Service
- Communication
Location
- Nationwide
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $16.50 - $26.00 per hour including commission
Benefits
- 10% weekly KinderCare discount for childcare
- Personal care and discounts through the LifeMart program
About the Company
- Hand & Stone's focus is on creating an experience that exceeds our guests’ expectations.
- We treat every guest & employee with respect.
- We know if you have happy employees, you will have happy clients.
- At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month.
- Our Spa Associates play a crucial role in achieving this goal.
- As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.
- By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional.
- Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
- Backed by 20 years of proven success.
- Industry leader in wellness.