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About the Role

Fiber Installation Technicians are responsible for the installation and customer experience of new Broadband integrated digital TV, high-speed Internet, and voice services. This role involves working both inside and outside the home.

Responsibilities

• Connecting fiber optic jumpers and drops (aerial, buried, and plenum)
• Running temporary fiber drops safely
• Splicing of fiber drop connectors
• Installing ONT and power supplies
• Running or reusing COAX or CAT5 wiring
• Burying CAT5/COAX up to 50 ft.
• Verifying service
• Installing Internet hubs and routers
• Utilizing MOCA technology
• Configuring customer-owned computers
• Educating customers about Internet access
• Installing COAX cable to TV Boxes
• Running CAT5E cable from routers to network interface modules
• Taking DB loss readings at all splitter points and terminated ends
• Initializing set-up boxes for activation on fiber network
• Programming remote controls
• Educating customers on video products and services

Requirements

• Valid state driver’s license and non-negligent driving record
• Meet safety restriction weight limit of 275 lbs
• Ability to lift and move up to 100 lbs
• Ability to work flexible hours, including potential overtime and weekends/holidays
• Pass a pre-employment background check and drug/alcohol screen
• Ability to visually perceive differences in wire and cable colors
• Ability to complete on-the-job and/or classroom training
• Ability to be “on call” and “on standby”
• When working aloft, employee’s weight and tools combined may not exceed the 280-pound weight limit

Skills

• Knowledge of computer operating systems (MS 98SE, 2000, XP and above)
• Experience cabling various electronic components (modems, routers, TVs, stereo systems, home entertainment systems)
• Experience working with CAT 5 and COAX wiring
• Efficient, quality customer service (face-to-face and over-the-phone)
• Recognizing and identifying sales opportunities
• Knowledge of basic electricity as it relates to telecommunications
• Working knowledge of hand and power tools
• Ability to work well with others and independently
• Ability to perform job activities outdoors in different weather conditions
• Standing, talking, hearing
• Using hands to finger, handle, feel or operate objects, tools, or controls
• Reaching with hands and arms
• Walking
• Sitting
• Climbing
• Balancing
• Standing
• Stooping
• Kneeling
• Driving
• Reaching
• Smelling
• Skill in operation of tools and equipment
• Ability to perform heavy manual tasks for extended periods
• Pushing, pulling, lifting up to 100 pounds
• Close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus

Work Type

• Inside and outside the home

Salary/Compensations

• $21/hr, plus bonus based on performance

Benefits

• Vehicle
• Gas
• Cell Phone
• Tablet
• Uniform

About the Company

• ITC Service Group (“ITC”) is an Equal Opportunity Employer.

Equal Opportunity

• We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.